You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course.
Este curso forma parte de Certificado profesional de Marketing Digital y Comercio Electrónico de Google
Ofrecido Por
Acerca de este Curso
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosQué aprenderás
Identify common strategies for building customer loyalty in e-commerce
Successfully manage client relationships and measure satisfaction
Find, apply for, and prepare for interviews and jobs
Put together a portfolio and/or resume to present to employers
Habilidades que obtendrás
- Job preparedness
- Customer Relationship Management (CRM)
- Portfolio preparation
- E-commerce store optimization
- Building customer loyalty
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosOfrecido por
Programa - Qué aprenderás en este curso
Introduction to satisfaction guaranteed: develop customer loyalty online
Analyze trends for an online store
Prepare for jobs in digital marketing and e-commerce
Certificate review
Reseñas
- 5 stars82,41 %
- 4 stars15,61 %
- 3 stars1,70 %
- 2 stars0,13 %
- 1 star0,13 %
Principales reseñas sobre SATISFACTION GUARANTEED: DEVELOP CUSTOMER LOYALTY ONLINE
One of the best online courses that involve actual activities that sharpen your skills needed to execute your role at work place.
I think some moments are too specific and may vary in a real life. But overall I am glad I had such a chance to get this knowledge and certificate.
The content was interesting, engaging, and flowed nicely. I really enjoyed the resume and interview tips at the end.
I learned so much more than what I initially thought I would, and it's really helpful that it's a self-paced learning.
Acerca de Certificado profesional de Marketing Digital y Comercio Electrónico de Google

Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si me suscribo a este Certificado?
What are digital marketing and e-commerce?
What do digital marketing and e-commerce specialists do?
Why start a career in digital marketing and e-commerce?
Which jobs will this certificate help me prepare for?
What tools and platforms are taught in the curriculum?
What background is required?
Why enroll in the Google Digital Marketing and E-commerce Certificate?
Do I need to take the course in a certain order?
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