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Volver a Start the UX Design Process: Empathize, Define, and Ideate

Opiniones y comentarios de aprendices correspondientes a Start the UX Design Process: Empathize, Define, and Ideate por parte de Google

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Acerca del Curso

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Principales reseñas


29 de sep. de 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


9 de sep. de 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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126 - 150 de 1,981 revisiones para Start the UX Design Process: Empathize, Define, and Ideate

por Mohamed E

14 de jun. de 2022

It was a good and very important course through which we gained a lot of skills, which help us understand the user’s feelings and help us understand his points of weakness and pain, which qualifies us to create a research design that meets the needs of the user, thanks to all dear professors

por Ari C

1 de jun. de 2021

The lesson and the instructor are AMAZING. However, the discussion forum is slightly hard to use. It's not so hard to find the posts we posted ourselves, but it's extremely difficult to find the comments we made under other peoples'. That more or less discourages us to network on the forum.

por Teddy W

2 de oct. de 2022

I learned a ton! Emily is a great instructor. I was kind of surprised by how motivated I felt from all her encouragement, even in this online environment. The course content and the format are really top-notch. I would recommend this course to anyone wanting to learn how to do UX design!!

por Robert F

5 de sep. de 2022

Course is well paced and thought out, can learn at your own pace and even reset deadlines if necessarry - like myself, this is neccessay, as I work shifts and try to study when I am not working, which isnt always ideal, however, with this course I can jump in and out at my own discression.

por Lina C

17 de feb. de 2022

The journey was amazing and as a learner, you get the grow your knowledge with basic courses, and what I even loved more is the idea that it is for everyone you don't have to be a professional to understand the courses. I highly recommend this course to everyone in the business industry.

por Zack E

5 de abr. de 2022

Well paced, full of information, and great instructor. I really must commend the Google team for selecting a great cast of instructors. They're are all easy to understand and listen to. They make learning less boring than it has to be. An overall informative and enjoyable experience.

por Sindu T S

17 de may. de 2022


por Diogo F d N

19 de ago. de 2022

I enjoyed this course. It conveys both theoretical knowledge and opportunies to practice and develop new skills. Some of the task it proposes can be quite demanding, which is good for those who like challenge. I would recommend it for those willing to learn more about UX design.


24 de jun. de 2021

Overall all the process gone well but one request is there if you can give videos and fill the details that are like personas and user journey map and other things so imagine if you could fill the form and learners will also do that simultaneously then it would be more better.

por Nerinette R

31 de mar. de 2022

Great course that will prepare you for a career in UX. Very important course to take if you are still unsure whether to continue on the UX path or maybe look into UI. After this course, you will be looking at products, websites, and apps with new eyes and that's exciting.

por Joshua D

31 de ago. de 2021

Very informative, stellar instruction, and the assignments bring out the very best inside of you. They were NOT a walk in the park; but they were not unreasonably challenging either. It was the right amount of challenge mixed with the appropriate dose of fun and enjoyment.

por Omar E A G

1 de sep. de 2022

Me encanto, aprendi muchissimo y quiero seguir adelante con mas aprendizaje de este tipo, gracias todos lo que se toman el tiempo de hacer este curso y subirlo para que este disponible a tan buen precio y con la calidad que tiene, que la luz los bendiga hoy y siempre


23 de mar. de 2022

In this course, I understand how to conduct research, empathize with users to understand their different needs and pain points, create user stories and problem statements, build user journey maps, define the user problems, and ideate solutions based on your results.

por Nini A

16 de may. de 2022

It has been a pleasure participate in this course. During these steps I have learned to empathize not only with users but including to myself. It is rewarded to get out of paper and put into practice all the learnings. I strongly recommend this course, go for it!

por Omkar S

29 de sep. de 2021

Totally amazing course! Felt a bit long but the course material is just awesome. The slides presentation feels like having less slides than the work we are doing and the overuse of Google Sans font feels off. But for the learning purpose this course is very good!!

por Jackson B

24 de mar. de 2021

I really enjoyed learning about how to conduct research as a designer. It's super cool to get into the nuts and bolts of what goes behind the designs themselves. I learned a lot of things I would've never known, and the information was fun and easily digestible.

por nguyen b n

29 de may. de 2022

This course is very interesting and helpful to me. I know the imptortance of empathy and personas, customer journey. Competitor report supply ideate for solution of custormer. Thanks coursera for helping me with understanding the needs and behavior of customer

por Agnieszka K

8 de ene. de 2022

I already knew the approach to this part of the UX process, but the course allowed me to look at it from a completely different angle. Much fuller and wider. I love that even though I know "something" about ux, the course still shows me something new.

por LOIC L

6 de sep. de 2022

YI habve learned so much and now have a much clearer insight into what the first steps of defining and ideating are. The provided tools are very useful and the whole class really makes you feel like you are delving into the field of tech and product.

por Binary G

28 de jul. de 2022

This course was definitely worth my time! I learned so many things about empathising with clients and doing research for them I really wish I knew starting out as a freelancer. This course can help anyone, even if you don't plan on doing UX design.

por Allen P

11 de abr. de 2021

I am happy to have created Empathy Map, Personas, User Journey, User Story, Problem Statement and User flow for my Portfolio Project. The course is very handson which really helps in learning the concepts. Compared to other courses very cheap also.

por Ryan R

8 de ago. de 2021

Excellent course furthering skills learned from course 1. Portfolio projects could be condensed and this course could have been shorter. Teacher was excellent and spoke clearly. Examples and readings were good supplement for material taught.

por Shanthi N

28 de feb. de 2022

UX Research is wonderfully designed by Google to give us a very good idea of practical skills in UX Research. By applying the concepts learnt in UX Research in a hands on project, it will gives us a way to understand and better our skills.

por Goutham R

28 de jun. de 2021

Excellent course and very well explained. I would recommend it to any beginner who wants to know about the foundation of UX, empathize with users, and ideate the ideas. Excellent mix of practical as well as theory and it is quite intense.

por Tarini G

6 de jul. de 2022

Interesting course! I learnt more about my competitors and research in depth about them and how I can differentiate myself from them. I do recommend taking notes, it will help in the quizzes and self promt reflection exercises asked.