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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,633 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2276 - 2300 of 2,698 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ece S

Aug 16, 2021

1- At one part the quiz asked something we were going to learn about in the next video. 2- We were assuming that CoffeeHouse didn't have an app, but then in the problem statement it said "CoffeeHouse is underutilizing their app" so I was a bit confused.

By Baibhav S

Apr 19, 2021

This is when things start picking up and it's great. The only thing I want to say is that Week 2-3 requires written feedback where Week 5 doesn't. Week 5 is arguably the most important one of out of all of these, that one should have written feedback

By Mizanur R

Jan 21, 2022

The course is more theoretical than I expected. I had to sketch, brainstorm, think which is very complex for me. Took longer than I expected. But it has many lesson that can not only be used on design process but also in real life. Thanks Google.

By Idaly R

Jan 20, 2022

All the information is very useful for the investigation processes. Some terms are difficult to understand since it seems to be the same but with different words. But I think we offer enough material to delve into the issues we don't understand.

By Megan L

Oct 27, 2022

I thought that this course was a lot of fun and had a lot of great information. Although there were a few sections while learning about competitive audits that I thought lacked more details, the course overall was very informative and helpful!

By Matthew S

Jul 16, 2022

We dont get a chance to resubmit our peer-reviewed assignments especially when we get graded low for our uploads. Sometimes not everything is included and some gets cut off from the upload.

Overall a great course, and fun to participate in.

By Alfredo C

Nov 15, 2021

The course is about empathizing with the user but it is only available in one language: English. A student who does not have advanced knowledge of English could not take the course. I think the course should be available in more languages.

By Luke W

Feb 14, 2023

Some of the activities take waaaaay longer than the timeline suggests they should! Either I am being too thorough or others arent taking this seriously enough! Either way, the content is good, I just think the activities need some work.

By Gaurav S

Jan 26, 2024

too many reading chapters and only videos are best, especially the Main instructor, who is super good and friendly, always teaching with a beautiful smile...I recommended more teaching videos in this course rather than reading stuff.

By Afifa S

Mar 20, 2023

iT WAS A WONDERFUL COURSE

THE ONLY PROBLEM WAS THE STUDENT DIDNOT KNOW WHERE HE IS HEADING.

IF ONE STARTS THE COURSE FROM THE END BACKWARD THAT IS FIRST MAKE THE WEBSITE THEN THE APPS IN FIGMA AND ADOBE AND INSERT IT IN THE WEBSITE.

By Gunjan B

Sep 22, 2021

I really like the content of the course....but the lack of feedback is making it difficult to understand where I stand, which I believe is very important when you are switching careers and moving to a completely new field.

By Mukilan D S

Jul 24, 2022

Really liked the course and learnt a good amount of things about foundation UX research. Some parts of the course were a bit too theory heavy. Some aspects of the course could have been an interactive activity or such.

By Sakshi K

Dec 21, 2021

excellent platform for those who are starting to get into the field of UX. Nentors really make it fun learning. really loved to be the part of this course and wish to continue further and explore more in this field.

By Luca C

Dec 15, 2021

Really good and well documented, the mentors are very friendly! I would like to see more exemplars and to have more tips about how to think out of the box to define creative solutions.

Now it's time for course #3 !

By Amit J

Sep 22, 2021

It was a very good experience to complete this course. Defiantly, I would suggest to my friends and team mates to do this course. Thank you so much for making me more confident as a UX Designer!

Thanks

Amit Johri

By Vinicius C

Nov 9, 2021

I really like the experience. Eventought, I would consider better differences in local contexts. Here in São Paulo I wasn't able even to download many coffee house apps, because it's still not so popular here.

By Michael V J

Mar 13, 2023

The class was informative. But I wish it had a better way to stay on track with all of the cloud documents. Easily lost what I was working on if I don't have time to dedicate to it often. Nice skills learned.

By Cassian A

May 13, 2023

Awesome course overall, keeps from being 5 stars from me simply because the estimated "time to accomplish" to make progress was not realistic given the material covered. Great depth and information covered!

By Andrea Č

Jan 17, 2022

However its the certificate for the UX design, there are plenty of other matters related to UX, which is good, but the UX itself as well as with the communication with peers (UI) is sometimes confusing.

By Ramses C

Jan 9, 2022

A bit heavy on exposition but valuable concepts none the less, I wonder if it would have been better to mix these in with practical stuff to make them less of a slog. Would recommend it anyways.

By Danielle F

Feb 6, 2023

I believe it's crucial for students in this course to give mandatory feedback on Peer Review assignments. This would provide additional viewpoints and knowledge that may otherwise go unnoticed.

By Pavle C

May 6, 2022

It is hard to comment posts because people wrote some comments without sense. Also there were some bugs, i complete video or task and after that there are not verified that i have done that.

By Lucas T

Mar 6, 2022

All in all very good! Minus one star because of the competitve anaylsis section with larger tasks. Don't think it belongs here as it is more of a fundamental business admin/management topic.

By Mohan R

Sep 26, 2021

Awesome and excellent course. You can try and enjoy my friends but assignment time sincere to work otherwise no probs. Thank you for rating and help my career to google and coursera

By Leandro G

Jul 15, 2022

Muy buen curso, lastima que las actividades a puntuar por los usuarios muchos no se lo toman enserio y hacen cualquier cosa, ademas de que solo esta disponible en ingles...