Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
ofrecido por
Teamwork Skills: Communicating Effectively in Groups
Universidad de Colorado en BoulderAcerca de este Curso
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Certificado para compartir
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100 % en línea
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Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 10 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Vietnamita, Árabe (Arabic)
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 10 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Vietnamita, Árabe (Arabic)
ofrecido por
Universidad de Colorado en Boulder
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Programa - Qué aprenderás en este curso
2 horas para completar
Module 1
Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, we’re going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We’ll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today’s groups. We’ll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are “present” in any group situation, influencing how we interact with each other, but easy to miss if we’re not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of what’s happening in any group situation.
2 horas para completar
8 videos (Total 64 minutos)
8 videos
Summary of Course3m
1: Theories of Communication6m
2: Communication as Transmission7m
3: Communication as Social Construction16m
4: Context (Professional and Civic, Difference Between Groups and Teams)8m
5: Interaction Design9m
6: Systems and Institutions8m
1 ejercicio de práctica
Week 1 Quiz30m
3 horas para completar
Module 2
Module 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making.
3 horas para completar
7 videos (Total 72 minutos)
7 videos
1. Socialization, Norms, and Roles11m
2. Phase Models of Group Development8m
3. Multiple Sequence Model of Group Development10m
4. Hidden Traps in Decision Making13m
5. Practices for Making Better Decisions9m
6. Creativity and Innovation13m
1 ejercicio de práctica
Week 2 Quiz30m
2 horas para completar
Module 3
Module 3 is all about conflict, difference, and diversity. We’ll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We’ll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And we’ll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.
2 horas para completar
7 videos (Total 90 minutos)
7 videos
1. How to have a Good Fight9m
2. Choosing the Right Words11m
3. Basics of Effective Negotiation14m
4. Diversity Matters16m
5. Understanding Identity14m
6. Communication and Gender18m
1 ejercicio de práctica
Week 3 Quiz30m
3 horas para completar
Module 4
Module 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We’ll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and we’ll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality.
3 horas para completar
7 videos (Total 89 minutos), 1 lectura, 2 cuestionarios
7 videos
1. Virtual Work12m
2. How Groups are Using Technology17m
3. Models - Media Richness and Dual Capacity9m
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity10m
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism15m
6. Sociomateriality17m
1 lectura
Suggested Readings10m
1 ejercicio de práctica
Week 4 Quiz30m
Reseñas
Principales reseñas sobre TEAMWORK SKILLS: COMMUNICATING EFFECTIVELY IN GROUPS
por ND27 de ago. de 2020
Amazing course! I've learned a lot of new theories & ideas of Group Communication! in a simple yet interesting way. I will definitely make use of knowledge gain from this course in my practical life !
por M27 de abr. de 2020
Amazing course! I've learned a lot of new theories & ideas of Group Communication! in a simple yet interesting way. I will definitely make use of knowledge gain from this course in my practical life !
por AS23 de abr. de 2020
I learned many things from this course. I feel better to manage conflict and negotiation. Group communication was challenging for me and I will be in a better place to deal with it after this course.
por LP10 de jun. de 2020
I found this course to be very interesting . I certainly gained a better understanding of communication effectively in group, my own shortcomings and steps I can take to improve and put into pratice.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
- es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
- Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
Is financial aid available?
Sí, Coursera ofrece ayuda económica a los estudiantes que no pueden pagar la tarifa. Solicítala haciendo clic en el vínculo de Ayuda económica que está debajo del botón 'Inscribirse' a la izquierda. Se te pedirá que completes una solicitud y recibirás una notificación cuando se apruebe. Obtén más información.
¿Recibiré crédito universitario por completar el Curso?
Este Curso no otorga crédito universitario, pero algunas universidades pueden aceptar los Certificados del curso para obtener crédito. Consulta con tu institución para obtener más información. Los Títulos en línea y los Certificados Mastertrack™ de Coursera brindan la oportunidad de obtener créditos universitarios.
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