Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
Teamwork Skills: Communicating Effectively in Groups
ofrecido por
Universidad de Colorado en Boulder
Programa - QuƩ aprenderƔs en este curso
Semana
12 horas para completar
Module 1
Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, weāre going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. Weāll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in todayās groups. Weāll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are āpresentā in any group situation, influencing how we interact with each other, but easy to miss if weāre not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of whatās happening in any group situation.
8 videos (Total 64 minutos), 1 quiz
8 videos
Summary of Course3m
1: Theories of Communication6m
2: Communication as Transmission7m
3: Communication as Social Construction16m
4: Context (Professional and Civic, Difference Between Groups and Teams)8m
5: Interaction Design9m
6: Systems and Institutions8m
1 ejercicio de prƔctica
Week 1 Quiz30m
Semana
24 horas para completar
Module 2
Module 2 focuses on group development and decision making. Weāll look at how groups come together through socialization, how they develop norms, and how roles emerge. And weāll compare and contrast different models that explain these processes. Weāll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And weāll explore how groups can be more creative and innovative in their decision making.
7 videos (Total 72 minutos), 2 quizzes
7 videos
1. Socialization, Norms, and Roles11m
2. Phase Models of Group Development8m
3. Multiple Sequence Model of Group Development10m
4. Hidden Traps in Decision Making13m
5. Practices for Making Better Decisions9m
6. Creativity and Innovation13m
1 ejercicio de prƔctica
Week 2 Quiz28m
Semana
32 horas para completar
Module 3
Module 3 is all about conflict, difference, and diversity. Weāll learn how groups can have a good fight and how you can choose the right words in a disputeā¦as well as how to negotiate with others when things get difficult. Weāll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And weāll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.
7 videos (Total 90 minutos), 1 quiz
7 videos
1. How to have a Good Fight9m
2. Choosing the Right Words11m
3. Basics of Effective Negotiation14m
4. Diversity Matters16m
5. Understanding Identity14m
6. Communication and Gender18m
1 ejercicio de prƔctica
Week 3 Quiz30m
Semana
44 horas para completar
Module 4
Module 4 covers group communication and technologyā¦an increasingly prevalent aspect of the modern landscape of group work we must understand. Weāll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. Weāll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and weāll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality.
7 videos (Total 89 minutos), 1 reading, 2 quizzes
7 videos
1. Virtual Work12m
2. How Groups are Using Technology17m
3. Models - Media Richness and Dual Capacity9m
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity10m
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism15m
6. Sociomateriality17m
1 lectura
Suggested Readings10m
1 ejercicio de prƔctica
Week 4 Quiz24m
Instructor
Matthew A. Koschmann, PhD
Associate ProfessorDepartment of Communication
Acerca de Universidad de Colorado en Boulder
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Preguntas Frecuentes
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