Acerca de este Curso
4.6
493 calificaciones
138 revisiones
100% online

100% online

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel principiante

Nivel principiante

Hours to complete

Aprox. 10 horas para completar

Sugerido: 4 weeks of study, 2-3 hours per week...
Available languages

Inglés (English)

Subtítulos: Inglés (English), Chino (simplificado)...

Habilidades que obtendrás

goal settingCommunicationNegotiationDeception
100% online

100% online

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel principiante

Nivel principiante

Hours to complete

Aprox. 10 horas para completar

Sugerido: 4 weeks of study, 2-3 hours per week...
Available languages

Inglés (English)

Subtítulos: Inglés (English), Chino (simplificado)...

Programa - Qué aprenderás en este curso

Semana
1
Hours to complete
2 horas para completar

Cooperation, Competition, and Comparisons

In this module, you'll learn when to compete and when to cooperate to achieve success. You’ll explore the three key principles of cooperation and competition: scarcity, sociability and dynamic instability, and learn how to determine which approach to use based on your situation. You'll also discover how to use comparisons to provide motivation, and how to avoid "invidious" comparisons which can lead to discouragement or unethical behavior. By the end of this module, you'll be able to attain a better balance between competitive motivation and cooperative satisfaction to make your interactions more productive and successful....
Reading
8 videos (Total: 54 min), 1 reading, 2 quizzes
Video8 videos
The Thin Line Between Cooperation and Competition7m
The Three Principles of Cooperation and Competition3m
The Mechanics of Comparisons8m
The Misery of Upward Comparisons11m
Comparisons and Motivation6m
Comparisons and Cheating6m
Comparisons: Finding Your Balance9m
Reading1 lectura
Module 1 Slides10m
Quiz2 ejercicios de práctica
Module 1 Practice Quiz10m
Module 1 Quiz: Comparisons, Cooperation, and Competition20m
Semana
2
Hours to complete
2 horas para completar

Trust

In this module, you'll explore how to gain and built trust to develop cooperation, and understand why this critical step can be so challenging. You'll examine the factors that develop a trusting relationship: demonstrating vulnerability, building rapport, and expressing warmth, and learn how to increase trust by uncovering common goals, common enemies, and interdependence. You'll also learn how to communicate with team members, friends, and opponents in a way that encourages trust. By the end of this module, you’ll understand how to build trusting relationships to achieve cooperation and mutual satisfaction....
Reading
7 videos (Total: 55 min), 1 reading, 2 quizzes
Video7 videos
Building Trust: Vulnerability5m
Building Trust: Rapport, Warmth, & Equality9m
Building Trust: Interdependence, Common Goals, & Common Enemies4m
Building Trust: Communication and Institutions6m
Signaling and Trust7m
Trust, Emotion, and Limited Feedback9m
Reading1 lectura
Module 2 Slides10m
Quiz2 ejercicios de práctica
Module 2 Practice Quiz10m
Module 2 Quiz: Building Trust and Cooperation26m
Semana
3
Hours to complete
2 horas para completar

Deception

In this module, you’ll learn what deception is, how to detect it, and what to do once you know it's taken place. You'll examine the most common cues that indicate deception and explore practical steps to take when you discover deception. You'll also be able to evaluate deceptions and transgressions to determine whether they are core or non-core violations. Finally, you'll analyze the components of successful apologies, so you can create your own, if necessary. By the conclusion of this module, you'll be able to better detect deception, and devise an appropriate reaction that will help you achieve your objectives. ...
Reading
9 videos (Total: 66 min), 1 reading, 2 quizzes
Video9 videos
The Challenge of Lie Detection4m
Cues to Detect Deception9m
Matching the Content and Context9m
Practical Steps8m
Nature of Violations8m
Learning from Bad Apologies7m
The Apology Formula6m
Preparing the Apology5m
Reading1 lectura
Module 3 Slides10m
Quiz2 ejercicios de práctica
Module 3 Practice Quiz10m
Module 3 Quiz: Deception and Apologies20m
Semana
4
Hours to complete
2 horas para completar

Effective Communication

This module was designed to teach you both the key principles of effective communication, and how to harness the power of setting goals to improve your performance. You’ll learn how to create memorable and persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. You'll also learn the how to use goal setting for maximum benefit while avoiding the common pitfalls of overly ambitious targets. By the end of this module, you'll be able to communicate effectively using the right medium, and use goal-setting to increase your productivity and boost your performance....
Reading
13 videos (Total: 88 min), 1 reading, 2 quizzes
Video13 videos
Make Messages Memorable7m
Asking Questions3m
A Deeper Look at Questions10m
Active Listening5m
Nonverbal Communication7m
Communication Media7m
Threats14m
The Benefits of Goals4m
Goal Setting Pitfalls11m
Making the Most of Goal Setting4m
Crossing the Finish Line6m
Course Conclusion1m
Reading1 lectura
Module 4 Slides10m
Quiz2 ejercicios de práctica
Module 4 Practice Quiz10m
Module 4 Quiz: Effective Communication and Strategies20m
4.6
Career Benefit

83%

consiguió un beneficio tangible en su carrera profesional gracias a este curso
Career promotion

10%

consiguió un aumento de sueldo o ascenso

Principales revisiones

por AJMar 10th 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

por CSApr 7th 2018

As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

Instructor

Avatar

Maurice Schweitzer

Professor of Operations, Information and Decisions
The Wharton School

Acerca de University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

Acerca del programa especializado Achieving Personal and Professional Success

Based on four of the most popular courses taught at the Wharton School, Achieving Personal and Professional Success is designed to introduce the tools and techniques for defining and achieving success at home and at work. You'll learn how to find your passion and core values, how to apply these values to your own life, how to work well with others, how to communicate effectively, how to set goals, how to use influence to achieve these goals, and even how to say you are sorry. Through exercises, self-diagnostic surveys, quizzes, and many case studies, you'll discover how to define not only what you want, but also the best way to get it. While many business courses cover topics related to successful organizational practices, these courses provide key insights into successful personal practices, whether you are in the office or in your home. We all bring ourselves to work every day, and these courses will help you be your best self wherever you are....
Achieving Personal and Professional Success

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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