Create an Empathy Map in Miro

ofrecido por
Coursera Project Network
En este proyecto guiado, tú:

Describe the four quadrants and understand the role empathy mapping plays in understanding the User Experience (UX).

Understand the templates and tools available in Miro and populate a board with an Empathy Map in Miro.

Analyze User Experience research and develop an empathy map that accurately communicates the data to an audience.

Clock2 hours
BeginnerPrincipiante
CloudNo se necesita descarga
VideoVideo de pantalla dividida
Comment DotsInglés (English)
LaptopSolo escritorio

By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Habilidades que desarrollarás

  • User Experience Design (UXD)
  • User Experience (UX) Research
  • Product Strategy
  • Empathy Mapping
  • User Centered Design (UCD)

Aprende paso a paso

En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:

  1. Review the purpose of User Experience (UX) research.

  2. Consider the benefits of generating one-user and multi-user Empathy Maps.

  3. Review the four quadrants and how empathy mapping supports User Centered Design (UCD).

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Leverage User Experience research to create an Empathy Map.

Cómo funcionan los proyectos guiados

Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.

En un video de pantalla dividida, tu instructor te guía paso a paso

Preguntas Frecuentes

Preguntas Frecuentes

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