• What is the refund policy?

  If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

• Can I just enroll in a single course?

  Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

• Is financial aid available?

  Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

• Can I take the course for free?

  When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.

• Is this course really 100% online? Do I need to attend any classes in person?

  This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

• How long does it take to complete the Specialization?

  There are 3 courses in this Specialization. Based on a weekly commitment of 3-5 hours, you should be able to and aim to complete one module per week. Oral Communication should take 5 weeks and Interpersonal Communication and Writing should each take 4 weeks.

• What background knowledge is necessary?

  No specific background is required—this Specialization is ideal for professional engineers who are interested in advancing into leadership and management roles.

• Will I earn university credit for completing the Specialization?

  You will not earn university credit for completing the Specialization. This Specialization is part of the Certificate in Engineering Management and Leadership from Rice University. Upon completing this Specialization, you will earn a university-recognized professional Certificate.

• What will I be able to do upon completing the Specialization?

  When students have completed this specialization, they will be able to do the following:

  · Apply communication strategy by developing messages and content for different technical and nontechnical audiences and purposes

  · Deliver strong persuasive oral presentations with confidence

  · Write a variety of business and technical documents with clarity and conciseness

  · Target appropriate online media and use them for effective communication

  · Understand how to communicate in global, multigenerational, and gender diverse environments

  · Effectively communicate in a crisis situation

  · Exhibit leadership presence

  · Effectively engage in professional interpersonal communication

  · Develop and implement a personal communication improvement plan

• Do I need to take the courses in a specific order?

  We highly recommend that you take the courses in the following order: Oral Communication, Interpersonal Communication, Writing.

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