Client Needs and Software Requirements

4.7
1,326 ratings
239 reviews

Course 3 of 6 in the Software Product Management Specialization

This course covers practical techniques to elicit and express software requirements from client interactions. Upon successful completion of this course, you will be able to: - Create clear requirements to drive effective software development - Visualize client needs using low-fidelity prototypes - Maximize the effectiveness of client interactions - Adapt to changing product requirements
Globe

Curso 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Clock

Aprox. 14 horas para completar

Sugerido: 4 weeks, 3 - 4 hours per week
Comment Dots

English

Subtítulos: English, Korean

Qué aprenderás

  • Check
    Adapt to changing product requirements
  • Check
    Create clear requirements to drive effective software development
  • Check
    Maximize the effectiveness of client interactions
  • Check
    Visualize client needs using low-fidelity prototypes
Globe

Curso 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Clock

Aprox. 14 horas para completar

Sugerido: 4 weeks, 3 - 4 hours per week
Comment Dots

English

Subtítulos: English, Korean

Syllabus - What you will learn from this course

1

Section
Clock
3 hours to complete

Module 1: Introduction to Requirements

Welcome to the first module! In this module, you will become familiar with software requirements and some issues surrounding them. You will learn what a software requirement is, including the different types of requirements. Then, you will learn how to deal with changing requirements and control project scope, as well as how requirements affect design. These lessons will give you the knowledge you need to move on to eliciting and creating good quality requirements in the next modules. ...
Reading
11 videos (Total 64 min), 6 readings, 2 quizzes
Video11 videos
Introduction to Client Needs and Software Requirements3m
3.1.1: What is a Requirement?7m
3.1.1A: Requirement Activities8m
3.1.2: Types of Requirements4m
3.1.2A: User Requirements4m
3.1.2B: Functional Requirements4m
3.1.2C: Non-Functional Requirements6m
3.1.2D: Additional Requirement Types5m
3.1.3: Controlling Scope11m
3.1.4: Requirements and Design5m
Reading6 readings
Meet your presenters: Bradley Poulette10m
Meet your presenters: Morgan Patzelt10m
Meet Your Facilitator – Christopher Djuric10m
Course Resources: Client Needs and Software Requirements10m
Course Map: Client Needs and Software Requirements10m
Module 1: Supplemental Resources10m
Quiz2 practice exercises
Module 1: Practice Quiz (Ungraded)30m
Module 1 Assessment (Graded)16m

2

Section
Clock
4 hours to complete

Module 2: User Interaction

A major duty of a software product manager is eliciting and expressing requirements from your client. This module will walk you through the basics of client interactions and requirements elicitation and expression. You will learn how to create the best product for your end users, how to conduct productive client meetings, and various ways of expressing requirements. These techniques will provide you with the tools you will need to confidently interact with your client as well as satisfy them with the “right product”. ...
Reading
9 videos (Total 56 min), 3 readings, 2 quizzes
Video9 videos
3.2.2: User Considerations5m
3.2.2A: User Considerations4m
3.2.2B: User Considerations7m
3.2.3: Involving Clients11m
3.2.3A: Involving Clients2m
3.2.4: Use Cases8m
3.2.5: Wireframes5m
3.2.6: Storyboards9m
Reading3 readings
Discussion: Cultural Differences10m
Good Questions to Ask Your Client10m
Module 2: Supplemental Resources10m
Quiz1 practice exercises
Module 2 Assessment (Graded)16m

3

Section
Clock
3 hours to complete

Module 3: Writing Requirements

Explore the many ways in which software requirements can be represented. In this module, you will learn about the most popular means of expressing requirements in the industry today: the user story. You will learn how acceptance tests help to verify the stories which they accompany, and how to create a robust product backlog. At the end of the module, you will learn how story maps are used to organize user stories, so that you’re always putting your effort into the tasks which makes the most impact. ...
Reading
8 videos (Total 52 min), 2 readings, 2 quizzes
Video8 videos
3.3.2: User Stories5m
3.3.2A: User Stories6m
3.3.2B: User Stories4m
3.3.3: Acceptance Tests7m
3.3.4: Product Backlog7m
3.3.4A: Product Backlog5m
3.3.5: Story Maps7m
Reading2 readings
Reading: User Story Assignment Proposed Solution (Locked)10m
Module 3: Supplemental Resources10m
Quiz1 practice exercises
Module 3 Assessment (Graded)16m

4

Section
Clock
3 hours to complete

Module 4: Quality Requirements

To this point, you have learned how to effectively elicit, express, and prioritize requirements. It’s now time to ensure clarity. This last module will explore the activity of analyzing requirements in greater detail. Analyzing creates clear, actionable, requirements which result in high quality software with fewer errors. ...
Reading
4 videos (Total 39 min), 5 readings, 3 quizzes
Video4 videos
3.4.1A: Criteria for User Stories6m
3.4.2: Ambiguous Requirements23m
3.4.3: Course Summary4m
Reading5 readings
Ambiguous Requirements Study Guide10m
Discussion: Ambiguous Requirements10m
Reading: Ambiguous Requirements Quiz Pre-Reading10m
Module 4: Supplemental Resources10m
Acknowledgements10m
Quiz3 practice exercises
Ambiguous Requirements Quiz20m
Module 4: Assessment (Graded)16m
Course Assessment (Graded)4m
4.7
Direction Signs

29%

started a new career after completing these courses
Briefcase

83%

got a tangible career benefit from this course
Money

17%

got a pay increase or promotion

Top Reviews

By VBJul 6th 2016

Excellent! There is a lot of great practical info you can apply in real life. I would suggest instructors include some more info about SPM in the framework of startups (rather than client framework).

By RKJan 31st 2018

It is very good knowledge. But my English poor for that, was, sometimes. So was hard to understand and catch information. As a result 90% for grade. It is ok. But it is ok.\n\nViam supervadet vadens

Instructor

Avatar

Kenny Wong

Associate Professor

About University of Alberta

UAlberta is considered among the world’s leading public research- and teaching-intensive universities. As one of Canada’s top universities, we’re known for excellence across the humanities, sciences, creative arts, business, engineering and health sciences....

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