An ambitious vision for the future of your organisation isn’t enough – how do you communicate this vision to get your colleagues on board? The ability to effectively communicate and persuade others is a key leadership skill. Traditional and common-sense models of communication and persuasion often fail to capture the complex nature of ‘influencing’. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) this course will develop your capacity to communicate appropriately in different situational and cultural contexts, making you a highly influential leader.
Este curso forma parte de Programa Especializado - Influencing: Storytelling, Change Management and Governance
ofrecido por
Programa Especializado - Influencing: Storytelling, Change Management and GovernanceUniversidad de MacquarieAcerca de este Curso
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Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 18 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
Qué aprenderás
Critically evaluate a range of theories to decode the components of persuasive communications
Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance
Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 18 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
ofrecido por
Universidad de Macquarie
Macquarie is ranked among the top one per cent of universities in the world, and with a 5-star QS rating, we are recognised for producing graduates who are among the most sought-after professionals in the world. Since our foundation 54 years ago, we have aspired to be a different type of university: one focused on fostering collaboration between students, academics, industry and society.
Comienza a trabajar para obtener tu maestría
Este curso es parte del Global Master of Business Administration (Global MBA) completamente en línea de Universidad de Macquarie.
Si te aceptan en el programa completo, tus cursos cuentan para tu título.
Programa - Qué aprenderás en este curso
3 horas para completar
The necessary art of persuasion: Understanding what matters to your audience
At the heart of persuasive communications is a solid understanding of your audience and what they find appealing. This week you will learn the basic theory of persuasive communication, including models of information processing, motivational appeals, message acceptance, fast and slow decision making and rules of effective human interactions.
3 horas para completar
6 videos (Total 34 minutos), 3 lecturas, 2 cuestionarios
6 videos
Week 1 outline3m
1.1a What is persuasive communication?7m
1.2b Assessing human behaviour7m
1.3a Decision making: How it's done4m
1.3b How to question for unconscious values8m
3 lecturas
Course overview10m
Learning activities and assessment10m
Explore further resources 11h
2 ejercicios de práctica
Recall 1: Check your understanding15m
Week 1 quiz1h
3 horas para completar
Telling your story: Developing a dramatic narrative
Effective storytelling starts with developing persuasive content, and then structuring a dramatic narrative that will spark the imagination. In week 2, you will learn how to apply storytelling principles like shaping the beginning, building the middle, and making the ending powerful. You will learn how to find the winning idea for your story, colour it with emotions, and use metaphors to quickly connect concepts in people’s minds.
3 horas para completar
4 videos (Total 27 minutos), 2 lecturas, 2 cuestionarios
4 videos
2.1 Information processing and recalling stories8m
2.2b Why is storytelling important?9m
2.3a Structure that story!7m
2 lecturas
2.2a Storytellers30m
Explore further resources 21h
2 ejercicios de práctica
Recall 2: Check your understanding15m
Week 2 quiz1h
3 horas para completar
Connecting with people: Developing authenticity and building rapport
Developing rapport and trust is a crucial aspect of persuasion, in fact, it crucial for any form of supportive human interactions. Often times, this means being able to read a situation and adapt the approach accordingly. In week 3, you will learn how to speak authentically, and how to quickly build and maintain rapport. The means by which this can be accomplished include the use of verbal and non-verbal cues and the techniques of matching and mirroring the body language and vocal qualities of the other person.
3 horas para completar
5 videos (Total 34 minutos), 3 lecturas, 2 cuestionarios
5 videos
3.1 The art and science of building rapport8m
3.2a Relationships only happen with rapport8m
3.2b The matching exercise7m
3.3a Making your meeting matter7m
3 lecturas
Become a Global MBA learner10m
3.2c Communication: Mehrabian15m
Explore further resources 31h
2 ejercicios de práctica
Recall 3: Check your understanding15m
Week 3 quiz1h
3 horas para completar
Talk the talk: Creating impressions and guiding influential conversations
Group meetings can create lasting impressions, which is why it important that they are well run. But, more often than not, such meetings are unproductive. Stress and tension in meetings are also common. In week 4, you will learn how to lead influential group conversation by planning an effective meeting, be aware of the do’s and don’ts in meeting, avoid groupthink, and how to make better decisions. You will also learn the power of impression management.
3 horas para completar
5 videos (Total 33 minutos), 1 lectura, 2 cuestionarios
5 videos
4.1 Group influence and impression management7m
4.2a The three questions to influence6m
4.2b The need to lead6m
4.3a The questions that get real answers9m
1 lectura
Explore further resources 41h
2 ejercicios de práctica
Recall 4: Check your understanding15m
Week 4 quiz1h
Reseñas
Principales reseñas sobre STORYTELLING AND INFLUENCING: COMMUNICATE WITH IMPACT
por AA12 de jul. de 2020
It's a course that sum up the most important skills you need to learn for your professional life. Amazing material and subject conducted in a very fun and appealing way. Thanks for both instructors.
por LL30 de ago. de 2020
Content was great, but some of the test material seemed to be scoring incorrectly and I never heard back from my inquiry. Also, there were a lot of typos. A bit sloppy, but great overall content.
por PT24 de nov. de 2020
By far this has been the most engaging courses I have ever attended, the videos were stimulating and the content offered a wide variety of sources for continual learning. Too bad it was so short!
por SC9 de may. de 2020
best thing ever happened to me. This course is nothing but a miracle for me. Helping to start new job as well as empowering me to have impact on my community. Thank you everyone who took efforts.
Acerca de Programa especializado: Influencing: Storytelling, Change Management and Governance
The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict).
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si me suscribo a este Programa especializado?
Is financial aid available?
¿Recibiré crédito universitario por completar el Curso?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
