Acerca de este Curso
4.7
4,532 calificaciones
929 revisiones
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel principiante

Nivel principiante

Horas para completar

Aprox. 24 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Árabe (Arabic)

Habilidades que obtendrás

Domain Name System (DNS)Ipv4Network ModelTroubleshooting
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel principiante

Nivel principiante

Horas para completar

Aprox. 24 horas para completar

Sugerido: 8 - 10 hours per week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Árabe (Arabic)

Programa - Qué aprenderás en este curso

Semana
1
Horas para completar
3 horas para completar

Introduction to Networking

Welcome to the Networking course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of computer networking. We will learn about the TCP/IP and OSI networking models and how the network layers work together. We'll also cover the basics of networking devices such as cables, hubs and switches, routers, servers and clients. We'll also explore the physical layer and data link layer of our networking model in more detail. By the end of this module, you will know how all the different layers of the network model fit together to create a network....
Reading
15 videos (Total 47 minutos), 7 readings, 5 quizzes
Video15 videos
The TCP/IP Five-Layer Network Model5m
Alex Why Networking1m
Cables4m
Hubs and Switches2m
Routers2m
Servers and Clients2m
Sergio Being A Network Engineer1m
Moving Bits Across the Wire2m
Twisted Pair Cabling and Duplexing1m
Network Ports and Patch Panels2m
Ethernet and MAC Addresses6m
Unicast, Multicast, and Broadcast1m
Dissecting an Ethernet Frame5m
Victor Escobedo: Practical Experience in IT1m
Reading7 lecturas
Navigating Coursera10m
Program Surveys10m
How to Use Discussion Forums10m
Get to Know Your Classmates10m
The OSI Networking Model10m
Ethernet Over Twisted Pair Technologies10m
Graded Plugin10m
Quiz5 ejercicios de práctica
TCP/IP6m
Networking Devices6m
The Physical Layer4m
The Data Link Layer6m
Networking Basics32m
Semana
2
Horas para completar
2 horas para completar

The Network Layer

In the second week of this course, we'll explore the network layer in more depth. We'll learn about the IP addressing scheme and how subnetting works. We'll explore how encapsulation works and how protocols such as ARP allow different layers of the network to communicate. We'll also cover the basics of routing, routing protocols, and how the Internet works. By the end of this module, you'll be able to describe the IP addressing scheme, understand how subnetting works, perform binary math to describe subnets, and understand how the Internet works. ...
Reading
17 videos (Total 67 minutos), 3 readings, 4 quizzes
Video17 videos
The Network Layer1m
IP Addresses2m
IP Datagrams and Encapsulation6m
IP Address Classes3m
Address Resolution Protocol2m
Sergio Path1m
Subnetting2m
Subnet Masks7m
Basic Binary Math6m
CIDR4m
Basic Routing Concepts8m
Routing Tables3m
Interior Gateway Protocols5m
Exterior Gateway Protocols3m
Non-Routable Address Space3m
Alex Good Story1m
Reading3 lecturas
Routing Protocol Examples10m
RFCs and Standards10m
Graded Plugin10m
Quiz4 ejercicios de práctica
The Network Layer4m
Subnetting6m
Routing6m
The Network Layer32m
Semana
3
Horas para completar
4 horas para completar

The Transport and Application Layers

In the third week of this course, we'll explore the transport and application layers. By the end of this module, you'll be able to describe TCP ports and sockets, identify the different components of a TCP header, show the difference between connection-oriented and connectionless protocols, and explain how TCP is used to ensure data integrity....
Reading
10 videos (Total 43 minutos), 1 reading, 4 quizzes
Video10 videos
The Transport Layer3m
Dissection of a TCP Segment5m
TCP Control Flags and the Three-way Handshake5m
TCP Socket States3m
Connection-oriented and Connectionless Protocols4m
Firewalls2m
The Application Layer3m
The Application Layer and the OSI Model2m
All the Layers Working in Unison11m
Reading1 lecturas
System Ports versus Ephemeral Ports10m
Quiz3 ejercicios de práctica
The Transport Layer8m
The Application Layer6m
The Transport and Application Layer28m
Semana
4
Horas para completar
3 horas para completar

Networking Services

In the fourth week of this course, we'll explore networking services. We'll learn about why we need DNS and how it works. We'll also show you why DHCP makes network administration a simpler task. By the end of this module, you'll be able to do describe how DNS and DHCP work, how NAT technologies help keep networks secure, and how VPNs and proxies help users connect and stay secured....
Reading
15 videos (Total 70 minutos), 2 readings, 6 quizzes
Video15 videos
Why do we need DNS?4m
The Many Steps of Name Resolution8m
DNS and UDP6m
Sergio IT Great Field1m
Resource Record Types8m
Anatomy of a Domain Name3m
DNS Zones4m
Overview of DHCP4m
DHCP in Action5m
Basics of NAT4m
NAT and the Transport Layer4m
NAT, Non-Routable Address Space and the Limits of IPv43m
Virtual Private Networks4m
Proxy Services4m
Reading2 lecturas
IPv4 Address Exhaustion10m
Graded Plugin10m
Quiz6 ejercicios de práctica
Name Resolution6m
Name Resolution in Practice8m
Dynamic Host Configuration Protocol6m
Network Address Translation6m
VPNs & Proxies6m
Networking Services32m
4.7
929 revisionesChevron Right
Dirección de la carrera

29%

comenzó una nueva carrera después de completar estos cursos
Beneficio de la carrera

30%

consiguió un beneficio tangible en su carrera profesional gracias a este curso
Promoción de la carrera

10%

consiguió un aumento de sueldo o ascenso

Principales revisiones

por JPJan 26th 2018

A lot of information, but i feel like i fully understand core networking concepts. A lot of this info has helped me comprehend what will be required for me when I take my Network + certification exam.

por BCJun 24th 2018

I loved this course. When I had issues support was awesome sauce. I really enjoyed the puns this instructor used to keep you from going off in a daze. I really wish I would have found Coursera sooner.

Instructores

Acerca de Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

Acerca del programa especializado Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos del Certificado y te darán un certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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