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Volver a Successful Negotiation: Essential Strategies and Skills

Opiniones y comentarios de aprendices correspondientes a Successful Negotiation: Essential Strategies and Skills por parte de Universidad de Míchigan

12,274 calificaciones
2,983 reseña

Acerca del Curso

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Principales reseñas


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

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26 - 50 de 2,927 revisiones para Successful Negotiation: Essential Strategies and Skills

por Harry H

May 04, 2020

Great self paced tutorial. Easy to comprehend topics and principles. Quizzes are good method for understanding concepts. You are able to retake final exam and quizzes until you master the material.


Feb 15, 2018

First of all a big thank you to Coursera for giving opportunity to millions of students to avail excellent distance learning. I have the privilege to complete many courses offered by Coursera. With regard to this particular course "successful negotiation - essential strategies and skills" , the course is very well planned. Although it is planned and executed by the Senior and Renowned Professor of Michigan University, however, the course material, examples, pictorials and presentations are kept very simple for easy learning of students from various disciplines. To me, since I am a Supply Chain Professional, this course gave me further insight into the core areas of negotiation i.e. planning, tactics, contracts and evaluation. i must thank teacher Mr. George Siedel for including many examples, most of them were real and from teachers personal and professional life which was very helpful to me in understanding.

Thanks and best wishes to my fellow students in their future endeavors.

por Vlad L

Aug 17, 2015

It was definitely a bad idea to take up this course as my first MooC I took seriously. Professor George J. Siedel’s course was too well-structured, consistent and practical, and have raised my MooC expectations level so high, that now, being absolutely hungry with massive online education, I face certain difficulties in finding a course to keep to the same level. But I go on believing that it's possible.

As for the practical application of the knowledge obtained - it’s too early to make conclusions, but having tried some techniques in reality, I find them very helpful.

What’s also great: now, getting a bit deeper in some of the issues raised by the course, say, negotiator’s decision making psychology, I find out that what I see in 10 different sources, had already been covered by this only course.

And the final practical task was a bit of mind-blowing for me. In a good sense.

Thank you very much for the experience!

por Birgit S

May 23, 2020

The combination of real-life examples and the theory behind is a rich and insightful learning experience. The videos with Prof Siedel are not only interesting to watch but also a superb inspiration.

One more highlight in the course is the case study to conduct a negotation - could be with another student from around the globe and receive straight feedback.

An excellent course I can highly recommend.

por Matias H

May 04, 2020

This is a very complete course that will give you tools for your daily personal and professional life. The teacher is excellent and the contents he teaches too. Do not hesitate to take this course!


May 21, 2020

This is a very interesting course available on Courseera. The concepts are well explained with interaction and real life examples and makes us easy to relate and use in our day to day negotiation.

por Nayan B

Apr 18, 2019

Great Course, For Negotiation!!

por Adriana B Q

Feb 05, 2016

Excellent approach and content.

por Evgeny B

Oct 13, 2015

The course is absolutely great!

por Alain F

Aug 23, 2015

Very interesting and useful.

Mr Siedel is bright and explains well.

The whole course is worth spending time on it, even if you have the experience in negotiations already.

It helps to rationalise and don't forget any aspect of the negotiation process up to the conclusion.

Some concepts could be difficult to really understand if you don't get already an exposure to the American business culture.

por Kathryn K

May 18, 2017

So much to like about this course and I really enjoyed the final actual exercise of a negotiation. Chief complaints: 1) the final is nothing like the quizzes interspersed throughout the lecture, and 2) a horrendous number of typos in the transcripts of the videos, including major ones (e.g., Pearl Evidence Rule instead of Parole Evidence Rule and many more like that). For a class that has been taken by supposedly "hundreds of thousands" of students, many of which paid for a certificate, you would think the have plenty of resources to provide a clean copy of the text -- in consideration of our non-English students if nothing else. And yes, I did submit that comment to the course mentors, who suggested I volunteer my time (after paying for a certificate) to go clean up their transcript. Right.

por Andra T

Jan 16, 2016

Profoundly knowledgeable, but very soft spoken Professor - was difficult to maintain interest and energy especially in this remote learning medium.

Decided to table this course for a while and revisit when my learning attitude is calmer and more in-line with his communication style.

por Sidney R

Jun 26, 2020

Video content is difficult to follow. Instructor asks a lot of questions without providing answers to the audience. Very heavy on stories and examples, but leaves out basic need-to-know content like definitions to vocabulary words that the instructor continuously refers to. I often found myself pausing the video lecture to Google a topic because the instructor provides no information about it, assumes the viewer is already well-versed in the subject, and jumps right over an explanation then launches into a 15-minute example. The course material per week is very lengthy because the instructor uses too many examples or speaks in monotone; I found myself pausing the video and simply reading the subtitled text beneath the video to actually learn the content.

por Antonio M R

May 26, 2020

I have nothing but gratitude to the University of Michigan for the course “Successful Negotiation: Essential Strategies and Skills”. Especially to Professor George Siedel for sharing his valuable knowledge and professional experience in such a humble and kind way and for being able to convey his passion for this discipline.

Negotiation is a fundamental skill that we must learn how to use and this course has far exceeded my initial expectations, providing me with a scientific and conceptual framework, tools, techniques and tips that I will be able to use in both my personal and professional career.

It has been a great experience to learn at my own pace and alongside students from all over the world. I found this course very thorough and filled with plenty of case studies that were extremely helpful in understanding the concepts. I would definitely recommend it to everyone who would like to start this interesting journey through negotiation or to fine-tune skills.

The thoughts and ideas will surely stay with me for a long time. Thank you for not just the academic lessons, but life lessons as well.

por Basil A H A

Jun 28, 2020

Dear Professor George Siedel Esq.,

Dear Staff of Business & Law Faculty at Michigan University Esq.,

First of all, I would like to thank all the staff involved in presenting this great course in general and Professor George Siedel in particular. I would like to admit that the lectures were not only exciting, but also rich in important terms and information about law and life in general. This course is different from the other great courses that I had taken because it made me look differently to life and I learned a lot of information about courts, companies, attorneys, ADR, agreements, contracts, and other daily life experiences related to negotiation and enforcing the law. Finally, I would like to thank you again for giving me an interesting and pleasant time learning with the distinguished teaching given by the best instructors world wide.

por Украинцева А А

Jun 02, 2020

I was hesitant on taking online courses before, though I was surprised on how connected I felt to the teacher and materials explained through the videos. Mr Sidel is a great teacher and communicator, it was a very enjoyable experience of learling something new which definitely inspired me to take on more courses.

I would recommend this course to a friend or a colleague interested in learning something new in this field or revisiting something they have already known but haven't systematized.

I hold a high regard for humour and a good system for essential information, that can be very useful in real life and work. Additional praise on the excellent examples to illustrate materials which made it easier to remember.

It was a great opportunity to study as face to face is always better but not always possible!


por Samir D S

Sep 03, 2017

I have already recommended it strongly to 3 of my close friends. I have already recommended other courses on coursera to 5-6 of my other friends.

This a basic must for budding entrepreneurs as we always make stupid mistakes in the initial contracts and shy away from the 'tough talks'.

Negotiation is a life skill. It a basic. This course prepares us for the world. Teaches something that is tough for our parents to teach, and impossible to be learnt from school or college, but essential at every step, nonetheless.

Now, I am more confident about dealing with people and having the tough conversations.

I have been cheated many times in negotiation before. While buying a second hand bike, for instance.

This course reduces the chaos in the world around me.

Personally, I feel safer.

por Lucky S B

Jun 26, 2020

The course was a combination of fun and challenging. I enjoyed the lectures and the course content. I've learnt so much and I can't wait to apply it in my everyday life. The negotiation exercise was awesome, I got a chance to put the material learnt to good use and see the areas that still need improvement. I'll definitely recommend the course and the book to my friends. Having studied in 2 top universities in South Africa (Wits University and University of Johannesburg), it was refreshing for me to study a module offered by the University of Michigan through Coursera. A big thank you University of Johannesburg for sponsoring the course for me, and a big thank you to Professor George Siedel for the excellent work.

- May You Walk In Beauty!

por Renato G d S

Nov 09, 2016

This is an amazing course and also a huge opportunity to evaluate our negotiation skills. The teacher is very clear and the quality of the videos are also good.

I do realize I have much to practice and a lot to learn.

It goes beyond professional negotiation. I'll apply the concepts worked in this couse through all situations I have to negotiate to get something.

By doing this course I could go back to the begging of my firsts negotiation experiences and remember that better than do well in a negotiation, is to make a big pie and enlarge the benefits to both part involved in it.

I want to thank to all the course team and my moocmates whose have been really nice and helpful.

All the best wishes.

Renato G Santos.

por Bacardi B

Jul 03, 2017

I loved this course! The material is well thorough and presented in a well organized manner. I learned practical skills that I can use immediately. The course experience also helped to broaden my perspectives on how to approach negotiations, more specifically, the effectiveness of the interest-based approach. While familiar with win/win concepts, still a position-based approach was used. I also like the decision tree tool and calculating the BATNA. This provides a value-based outlook on your options.

Finally, I enjoyed the challenge of the course and exam. In order to pass the exam, you really needed to know the material and I believe that this will add value to the programs offered on

por Md. A A M T

May 22, 2020

Professor Siedel is a great teacher, no doubt. He shares his lifelong experience and teaches a great variety of techniques that most of the students don't know. The course is a great medium to sharpen the negotiation and communication skills, which is very much needed at both the business and diplomacy. The content of this course, quality of the final quiz and obviously the excellence of professor Siedel indicate the reason behind higher ranking of the University of Michigan. After this course, I hope to pursue either masters or doctorate in future at the University of Michigan under feasible scholarship.

por Cesar O

Oct 16, 2016

I really liked this course. This is a good refresher or a good introduction to deal making or solving disputes in business life as well as personal life. I really wish it could have a 2nd part or go into more indepth cases, I wish it would use the vides to explain more real life cases, unfortunately the videos cannot be that long. I would highly recommend this course to those who want to refresh some of the lessons that you went over in Business Law class or for those who want to learn some of the basic laws governing deal making and business disputes. The teacher makes the class fun and entertaining.

por Gustavo A L L

Jul 12, 2016

I think it's a great course that allows an individual to develop his skills and practice in everyday negotiation. It has a unique approach in visualization and towards the results you want to do in a negotiation and asks you a lot of questions: Should you negotiate? What is your goal? Is it legal? Ethical?

Prof. Seidel videos are easy to watch and learn and makes you feel as if you were inside one of his classes,he shares his vast knowledge and experience and lets us practice a real life negotiation between students.

I also bought his book, which summarizes and explains other aspects of the course.

por Brock Q

Jan 11, 2020

Admittedly, I was worried that my attention would be significantly compromised by watching a video of another man staring back at me, and talking for hours. This was very professionally done, and to draw from the experience of a very capable professor and businessman, with ample relevant examples... made this actually very enjoyable.

I probably owe an apology to my wife for sitting through and listening to my account of the construction arbitration case, and the differences between common and civil law, but we'll strike that one up to enrichment... So she's welcome! Thank you, Mr. Siedel!

por Mikulskaja V

Apr 10, 2020

Thanks to Coursera and the University of Michigan for the opportunity to study this course. In my first higher education, I’m a master of business management, so I have systematically improved my skills in this area. Currently, I am a TV presenter and producer. In my work, there are often disputes, conflicts, negotiations and deals. Now I am ready for them at 100%. Professor George Siedel is an excellent teacher and I am impressed by his presentation of the material. Lectures enliven and dilute interesting examples. Thank you and welcome to Ukraine !!