Acerca de este curso: The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Creada por: University of London, Birkbeck, University of London
Enseñado por: Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck
| Compromiso | 6 weeks of study, 1-3 hours/week |
| Idioma | English |
| Cómo aprobar | Aprueba todas las tareas calificadas para completar el curso. |
| Calificaciones del usuario |
Programa
SEMANA 1
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 videos, 2 lecturas
- Vídeo: Introduction part 2
- 阅读: Introductory Readings
- 阅读: Optional Viewing
SEMANA 2
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 videos, 1 lectura, 5 cuestionarios de práctica
- 阅读: Recommended Readings
- 练习测验: Session Quiz
- Vídeo: The structured interview
- 练习测验: Session Quiz
- Vídeo: The unstructured interview
- 练习测验: Session Quiz
- Vídeo: Alternative to Interviews: tests and assessment centres
- 练习测验: Session Quiz
- Vídeo: Other Varieties: Panels, Boards, telephone and virtual interviews
- 练习测验: Session Quiz
Calificado: Final Assessment
SEMANA 3
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 videos, 3 lecturas, 5 cuestionarios de práctica
- 阅读: A review of Leadership Theory and Competency Frameworks
- Vídeo: Leadership session 2
- 练习测验: Session Quiz
- 阅读: How can decision making be improved?
- Vídeo: Components of choice
- 练习测验: Session quiz
- Vídeo: Expected utility theory
- 练习测验: Session quiz
- Vídeo: How we actually make choices
- 练习测验: Session quiz
- Vídeo: How to improve decision making
- 练习测验: Session quiz
- 阅读: Further readings
Calificado: Assessment for Leadership & Decision Making
SEMANA 4
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 videos, 8 lecturas, 5 cuestionarios de práctica
- 阅读: Appraisal of performance and potential
- 阅读: Performance management and appraisal
- 阅读: PowerPoint Slides
- 练习测验: Session Quiz
- Vídeo: The Performance Management cycle
- 阅读: SMART Goals- practice sheet
- 阅读: PowerPoint slides
- 同学互评: Setting SMART Goals
- 练习测验: Session Quiz
- Vídeo: Performance Appraisal
- 阅读: PowerPoint Slides
- 练习测验: Session Quiz
- Vídeo: Ways to evaluate individual performance
- 阅读: PowerPoint Slides
- 练习测验: Session Quiz
- Vídeo: Designing a Performance Management system
- 阅读: PowerPoint Slides
- 练习测验: Session Quiz
Calificado: Performance Management
SEMANA 5
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 videos, 2 lecturas, 6 cuestionarios de práctica
- 阅读: Chapter on Pay
- 阅读: Powerpoint Slides for Lectures
- 练习测验: Session Quiz
- Vídeo: Just how important is pay as a motivator
- 练习测验: Session Quiz
- Vídeo: Paying for Performance
- 练习测验: Session Quiz
- Vídeo: Pay to Attract and Pay to Retain
- 练习测验: Session Quiz
- Vídeo: The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator
- 练习测验: Session Quiz
- Vídeo: Can Pay Demotivate Employees?
- 练习测验: Session Quiz
Calificado: Assessment for Pay as a motivator
SEMANA 6
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 videos, 3 lecturas, 4 cuestionarios de práctica
- 阅读: Readings
- 阅读: PowerPoint slides
- 练习测验: Session Quiz
- Vídeo: Introduction to managing conflicts at work
- 练习测验: Session Quiz
- Vídeo: Organisational culture and knowledge
- 练习测验: Session Quiz
- Vídeo: Team level and the Individual level
- 练习测验: Session Quiz
- 阅读: Further Reading
Calificado: Assessment for managing conflict at work
Preguntas Frecuentes
Cómo funciona
课程作业
每门课程都像是一本互动的教科书，具有预先录制的视频、测验和项目。
来自同学的帮助
与其他成千上万的学生相联系，对想法进行辩论，讨论课程材料，并寻求帮助来掌握概念。
证书
获得正式认证的作业，并与朋友、同事和雇主分享您的成功。
Creadores
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Calificaciones y revisiones
Thank you very much for your extensive, comprehensive yet briefly course offered by you.This adds confidence to my practical knowledge, tuning up and provides a demonstrable certification from your esteem organization.
This course provided me an introduction to the basic notions of management. I really feel capable to talk about these matters with my colleagues and ask for specific information about further reading or more scientific work.
This course call my attention at first but once I've completed the 3rd week I decided to buy the certificate because it´s such an excellent course that I felt the need both to support the creators and to have the authenticity of the training with me
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JM
I found this course informative and practical in providing me with clear communication and clear objectives with follow up reading material