The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
ofrecido por
Universidad de Londres
Birkbeck, University of London
Universidad de Londres
Acerca de este Curso
22,211 vistas recientes
Habilidades que obtendrás
Decision-MakingLeadershipManagementPerformance Management
Programa - Qué aprenderás en este curso
Semana
11 hora para completar
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 videos (Total 15 minutos), 2 readings
2 lecturas
Introductory Readings40m
Optional Viewing20m
Semana
22 horas para completar
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 videos (Total 36 minutos), 1 reading, 6 quizzes
5 videos
The structured interview7m
The unstructured interview8m
Alternative to Interviews: tests and assessment centres5m
Other Varieties: Panels, Boards, telephone and virtual interviews7m
1 lectura
Recommended Readings40m
6 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Final Assessment40m
Semana
35 horas para completar
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 videos (Total 48 minutos), 3 readings, 6 quizzes
6 videos
Leadership session 27m
Components of choice9m
Expected utility theory7m
How we actually make choices8m
How to improve decision making9m
3 lecturas
A review of Leadership Theory and Competency Frameworks30m
How can decision making be improved?20m
Further readings2h
6 ejercicios de práctica
Session Quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Assessment for Leadership & Decision Making40m
Semana
46 horas para completar
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 videos (Total 37 minutos), 8 readings, 7 quizzes
5 videos
The Performance Management cycle8m
Performance Appraisal7m
Ways to evaluate individual performance8m
Designing a Performance Management system4m
8 lecturas
Appraisal of performance and potential30m
Performance management and appraisal30m
PowerPoint Slides10m
SMART Goals- practice sheet10m
PowerPoint slides20m
PowerPoint Slides20m
PowerPoint Slides20m
PowerPoint Slides10m
6 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Performance Management40m
Semana
52 horas para completar
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 videos (Total 27 minutos), 2 readings, 7 quizzes
6 videos
Just how important is pay as a motivator5m
Paying for Performance4m
Pay to Attract and Pay to Retain4m
The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator4m
Can Pay Demotivate Employees?4m
2 lecturas
Chapter on Pay30m
Powerpoint Slides for Lectures20m
7 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Assessment for Pay as a motivator40m
Semana
63 horas para completar
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 videos (Total 33 minutos), 3 readings, 5 quizzes
4 videos
Introduction to managing conflicts at work5m
Organisational culture and knowledge6m
Team level and the Individual level9m
3 lecturas
Readings1h
PowerPoint slides20m
Further Reading10m
5 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Assessment for managing conflict at work40m
31%
comenzó una nueva carrera después de completar estos cursos
32%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
12%
consiguió un aumento de sueldo o ascenso
Principales revisiones sobre The Manager's Toolkit: A Practical Guide to Managing People at Work
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
Instructor
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
Acerca de Universidad de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Acerca de Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Preguntas Frecuentes
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