The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
ofrecido por
University of London
Birkbeck, University of London
The Manager's Toolkit: A Practical Guide to Managing People at Work
University of London
Acerca de este Curso
4.6
392 calificaciones
Habilidades que obtendrás
Decision-MakingLeadershipManagementPerformance Management
Programa - Qué aprenderás en este curso
Semana
1Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 videos (Total: 15 min), 2 readings
2 lecturas
Introductory Readings40m
Optional Viewing20m
Semana
2Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 videos (Total: 36 min), 1 reading, 6 quizzes
5 videos
The structured interview7m
The unstructured interview8m
Alternative to Interviews: tests and assessment centres5m
Other Varieties: Panels, Boards, telephone and virtual interviews7m
1 lecturas
Recommended Readings40m
6 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Final Assessment40m
Semana
3Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 videos (Total: 48 min), 3 readings, 6 quizzes
6 videos
Leadership session 27m
Components of choice9m
Expected utility theory7m
How we actually make choices8m
How to improve decision making9m
3 lecturas
A review of Leadership Theory and Competency Frameworks30m
How can decision making be improved?20m
Further readingsm
6 ejercicios de práctica
Session Quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Assessment for Leadership & Decision Making40m
Semana
4Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 videos (Total: 37 min), 8 readings, 7 quizzes
5 videos
The Performance Management cycle8m
Performance Appraisal7m
Ways to evaluate individual performance8m
Designing a Performance Management system4m
8 lecturas
Appraisal of performance and potential30m
Performance management and appraisal30m
PowerPoint Slides10m
SMART Goals- practice sheet10m
PowerPoint slides20m
PowerPoint Slides20m
PowerPoint Slides20m
PowerPoint Slides10m
6 ejercicios de práctica
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Performance Management40m
4.6
33%
83%
20%
Principales revisiones
por PA•Jun 22nd 2017
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
por DC•May 6th 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
Instructores
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
Acerca de University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Acerca de Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
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