4.6.1: What Happened Next? Speak Up or Keep Quiet

Del curso dictado por Universidad de Illinois en Urbana-Champaign
Shaping Your Professional Brand
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Universidad de Illinois en Urbana-Champaign
19 ratings
De la lección
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Conoce a los instructores

  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory