This course teaches the theory of Service Level Objectives (SLOs), a principled way of describing and measuring the desired reliability of a service. Upon completion, learners should be able to apply these principles to develop the first SLOs for services they are familiar with in their own organizations.
Site Reliability Engineering: Measuring and Managing Reliability
Google CloudAcerca de este Curso
194,310 vistas recientes
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel avanzado
Aprox. 13 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Español (Spanish)
Qué aprenderás
How to make systems reliable
Understanding SLIs, SLOs and SLAs
Quantifying risks to and consequences of SLOs
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel avanzado
Aprox. 13 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Español (Spanish)
ofrecido por
Google Cloud
We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.
Programa - Qué aprenderás en este curso
27 minutos para completar
Introduction to SRE
This module is intended to bring you up to speed on the concepts underpinning SRE, CRE, and SLOs. If you're already familiar with these concepts, you may still find new information and perspectives in this module, but it is not necessary to complete it.
27 minutos para completar
9 videos (Total 15 minutos)
9 videos
Introduction15s
Intro10s
CRE's Three Reliability Principles3m
Reliability in the Cloud3m
How SLOs help your business make decisions1m
How SLOs help you build features faster1m
How SLOs help you balance operational and project work1m
Making SLOs work for your organization59s
1 ejercicio de práctica
DevOps/SRE1m
1 hora para completar
Targeting Reliability
In this module we’re going to talk about how you measure the desired reliability of a service. We will address what to consider when setting SLOs for your application within your organization. We'll look at the three principles we use to measure the desired reliability of a service: figuring out what you want to promise and to whom, figuring out the metrics you care about that make your service reliability “good", and finally, deciding how much reliability is good enough.
1 hora para completar
7 videos (Total 14 minutos)
7 videos
Introduction51s
SLOs vs SLAs2m
The happiness test2m
How do we measure reliability?3m
Edge cases2m
100% is the wrong target1m
Iterating1m
4 ejercicios de práctica
A working service5m
SLOs and SLAs7m
Reliability and iterating1m
Targeting Reliability Assessment7m
1 hora para completar
Operating for Reliability
In this module, we’ll start by introducing a mechanism for quantifying unreliability using something called an error budget. We'll show how error budgets help you decide when to focus on making a service more reliable. And then we'll learn about some of the engineering and operational improvements that can help you do that.
1 hora para completar
7 videos (Total 19 minutos)
7 videos
Introduction47s
Error budgets3m
Everything is a trade-off3m
Error budgets: advanced concepts2m
Axes of improvement4m
Operational approach to increasing reliability2m
Module summary50s
3 ejercicios de práctica
Error budgets5m
Increasing reliability3m
Operating for Reliability Assessment5m
1 hora para completar
Choosing a Good SLI
In this module we will start off by taking a look at some characteristics of monitoring metrics that can make them useful as SLIs and contrast these against other metrics that are less useful. Because the choice of where to measure an SLI is a key variable, we'll cover the five main ways you can measure an SLI and compare their pros and cons.
1 hora para completar
14 videos (Total 41 minutos)
14 videos
User happiness in metric form1m
The properties of good SLI metrics4m
Ways of measuring SLIs4m
The SLI menu2m
The SLI equation1m
Request / Response SLIs5m
Data processing SLIs6m
"But my system is really complex!"2m
Managing complexity with aggregation2m
Managing complexity with bucketing3m
Achieveable SLOs1m
Aspirational SLOs1m
Continuous improvement1m
3 ejercicios de práctica
Measuring happiness1m
Commonly used SLIs2m
Correctness and Coverage2m
5 horas para completar
Developing SLOs and SLIs
In this module, we'll start off with an overview of our four step process for developing SLOs and SLIs for a user journey. We'll introduce the fictional company that created our example mobile game, the infrastructure that we'll be working with, and the simple user journey we'll be applying the four step process to.
5 horas para completar
7 videos (Total 18 minutos)
7 videos
Introduction51s
The 4 step process1m
Our example game1m
Loading the profile page1m
Refining SLI specifications4m
Looking for observability gaps2m
Failure modes4m
2 ejercicios de práctica
Postmortem!15m
Setting Achievable SLO targets15m
4 horas para completar
Quantifying Risks to SLOs
In this module we'll be taking a critical look at the availability risks for our example service. We want to answer the question: "are our SLO targets and error budgets realistic?"
4 horas para completar
4 videos (Total 20 minutos)
4 videos
Is your error budget realistic?3m
Modeling risks in our spreadsheet5m
Analyzing risk9m
1 hora para completar
Consequences of SLO Misses
In this module, we'll cover best practices for documenting your SLOs, the rationale behind a formal error budget policy and how best to create one and finally, we'll look at an example error budget policy in order to understand the trade-offs and incentives that play out during negotiations when trying to write an error budget policy.
1 hora para completar
9 videos (Total 21 minutos)
9 videos
Introduction37s
No surprises2m
A dashboard example1m
Why an error budget policy?2m
Fundamentals of an error budget policy3m
How to draft an error budget policy3m
Example policy thresholds3m
A hypothetical policy scenario3m
Course conclusion and video wrap up47s
3 ejercicios de práctica
Error budget policies1m
Error budget policy -- considerations2m
Consequences of SLO Misses1m
Revisiones
Principales revisiones sobre SITE RELIABILITY ENGINEERING: MEASURING AND MANAGING RELIABILITY
por EY21 de abr. de 2020
The course itself was great. It was a bit upsetting to see that many of the assignments submitted by our peers are mostly copy and paste from the lectures or direct copies from the examples...
por PM22 de jun. de 2020
SRE is not 100% technical course like other cloud services ( VM Instances, Storage , Compute ...etc) . It is very well designed and explained . Very very interactive and thought provoking
por SP7 de jun. de 2020
The Couse was very good and informative . Only improvement needed I think should be the quality of the recording . It was very fast in some instance and voice quality was distorted
por EE15 de feb. de 2019
Most of the course is very nice, just a couple of quiz are not well though. Is surely a very good resource for everyone try to understand and verify their SRE knowledge.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
- es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
- Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
¿Cuál es la política de reembolsos?
Puedes solicitar un reembolso completo hasta dos semanas después de tu fecha de pago o (para los cursos que se lanzaron recientemente) hasta dos semanas después del comienzo de la primera sesión del curso, lo que ocurra después. No puedes recibir un reembolso luego de obtener un Certificado de curso, aun cuando completes el curso dentro del período de reembolso de dos semanas. Consulta nuestra política de reembolsos completa.
¿Hay ayuda económica disponible?
Sí, Coursera ofrece ayuda económica a los estudiantes que no pueden pagar la tarifa. Solicítala haciendo clic en el vínculo de Ayuda económica que está debajo del botón 'Inscribirse' a la izquierda. Se te pedirá que completes una solicitud y recibirás una notificación cuando se apruebe. Obtén más información.
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