Este curso forma parte de Programa especializado: People and Soft Skills for Professional and Personal Success

4.6
estrellas
58 calificaciones

Skills Network

4491 ya inscrito

Ofrecido Por

Programa especializado: People and Soft Skills for Professional and Personal SuccessHabilidades en redes de IBM

Acerca de este Curso

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In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking. 
Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution.  

You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems. This course provides fundamental skills that you will need to use in your day to day work.  

The course is suitable for anyone – students, career starters, experienced professionals and managers - wanting to develop problem solving skills regardless of your background. By taking this course you will be gaining some of the essential skills you need in order to be successful in your professional life.

This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

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Curso 4 de 6 en

Programa especializado: People and Soft Skills for Professional and Personal Success

Nivel principiante

No Previous Experience Required! This course can be taken by anyone regardless of professional experience.

Aprox. 3 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Qué aprenderás

Utilize critical and creative thinking to solve issues.
Describe the 5-step process of effectively solving problems.
Analyze a problem and identify the root cause.
Explore possible solutions and employ the problem solving process.

Habilidades que obtendrás

Professional Development
Soft skills
Problem Solving
Creative Thinking
Critical Thinking

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 4 de 6 en

Programa especializado: People and Soft Skills for Professional and Personal Success

Nivel principiante

No Previous Experience Required! This course can be taken by anyone regardless of professional experience.

Aprox. 3 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Instructor

Calificación del instructor

4,72/5 (20 calificaciones)

Skills Network

75.669 alumnos

25 cursos

Ofrecido por

Habilidades en redes de IBM

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.

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Programa - Qué aprenderás en este curso

Semana1

Semana 1

3 horas para completar

Solving Problems with Creative and Critical Thinking

3 horas para completar

31 videos (Total 30 minutos), 11 lecturas, 12 cuestionarios

31 videos

Why do you need to focus on solving problems?1mThe problem-solving process1mHow can you solve problems in an agile way?31sLet’s begin with the first topic54sThe problem-solving process-Identify30sWrite a problem statement33sHow do you find out if a problem is worth solving?52sRecap52sLet’s move to the second topic1mThe problem-solving process: Analyze1mHow do you use “The 5 Whys”?1mThe root cause!40sMany tools can help with root cause analysis25sLet’s move to the third topic29sThe problem-solving process: Explore48sBrainstorming rules1mBrainstorm to solve Georgia’s problem29sRecap53sLet’s move to the fourth topic 54sThe problem-solving process: Select2mLet’s find five solutions for one problem1mUse these factors to identify who should choose a solution56sUse the Ease and effectiveness matrix to select the best solution29sRecap 1mLet’s move to the fifth topic28sWhat will success look like?18sHow will you measure a solution’s effectiveness?26sIf you can’t measure it, you can’t manage it51sBuild an implementation plan40sRecap40sReview the five-step problem-solving process2m

11 lecturas

Critical and creative thinking are required to solve problems5mWhat will you learn from the course?2mLet’s help Georgia!5mIs Georgia’s problem worth solving?4mRecap2mBrainstorm to get plenty of ideas5mLet’s find five solutions for one problem2mWho should chose a solution in Georgia's problem?2mHow will you work out the best possible solution?4mPlan to implement the solution for Georgia3mCongratulations and Next Steps. 2m

12 ejercicios de práctica

Practice Quiz: What do you think?5mPractice Quiz: What do you think?3mPractice Quiz: The “5 Whys” for Georgia20mPractice Quiz: Which type of solution will work for Georgia?3mPractice Quiz: Who should choose the solution in each case?10mPractice Quiz: Who should choose a solution to Georgia’s problem?10mPractice Quiz: Using the Ease and Effectiveness Matrix10mPractice Quiz: Let’s use the Ease and effectiveness matrix for Georgia’s problem10mPractice Quiz: What do you think success will look like?5mPractice Quiz: What do you think?10mPractice Quiz: Solving Problems with Critical and Creative Thinking 10m Graded Quiz: Solving Problems with Critical and Creative Thinking 20m

Reseñas

4.6

13 reseña

5 stars
77,96 %
4 stars
13,55 %
3 stars
3,38 %
2 stars
1,69 %
1 star
3,38 %

Principales reseñas sobre SOLVING PROBLEMS WITH CREATIVE AND CRITICAL THINKING

por UF28 de sep. de 2022

It is not only a highly insightful course but the way it is put together makes it extremely easy to understand.

por PP10 de oct. de 2022

An effective and methodical course that challenges you to test and hone your problem solving skills. Case studies and assessments keep you engaged.

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Acerca de Programa especializado: People and Soft Skills for Professional and Personal Success

Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills".

A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills). This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include: creating & delivering impactful presentations; working professionally to deliver quality work & experiences; collaborating effectively with teams; communicating productively and efficiently; dealing with challenges, solving problems & implementing solutions. The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills. This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers. There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

People and Soft Skills for Professional and Personal Success

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

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Solving Problems with Creative and Critical Thinking

Acerca de este Curso

Qué aprenderás

Habilidades que obtendrás

Instructor

Skills Network

Ofrecido por

Habilidades en redes de IBM

Programa - Qué aprenderás en este curso

Solving Problems with Creative and Critical Thinking

Reseñas

Principales reseñas sobre SOLVING PROBLEMS WITH CREATIVE AND CRITICAL THINKING

Acerca de Programa especializado: People and Soft Skills for Professional and Personal Success

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Solving Problems with Creative and Critical Thinking

Acerca de este Curso

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Skills Network

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Habilidades en redes de IBM

Programa - Qué aprenderás en este curso

Solving Problems with Creative and Critical Thinking

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Principales reseñas sobre SOLVING PROBLEMS WITH CREATIVE AND CRITICAL THINKING

Acerca de Programa especializado: People and Soft Skills for Professional and Personal Success

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