Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PK

Apr 9, 2022

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

Filter by:

8001 - 8025 of 10,000 Reviews for Technical Support Fundamentals

By Gabriela E

Apr 29, 2022

It's a great to introduce the course and I've enjoyed using Coursera for this course and many others.

By Mohammad G

Mar 18, 2022

Thank you google for this course and a lot of thanks also to coursera to make this course easy for us

By Rehan K

Jan 29, 2022

It is a beautiful journey having lots of hands on projects and many more interesting things to learn.

By kadidja k

Jan 2, 2022

Super inclusive, the lab were awesome, I felt like I was in a classic classroom but more personnalize

By Elizabeth P

Dec 2, 2021

I'm having a great time while learning this course and of course I get a lot of knowledges about IT.

By Joseph L

Nov 8, 2021

Absolutely wonderful course for beginners. Easy to quickly do the quizes for more experienced users.

By Fish N

Oct 25, 2021

It's just an awesome course with excellent teachers. It covers completely many areas of the IT world.

By Parris S

Oct 5, 2021

The course was a fun experience. I learned a good amount of information and it was incredibly useful.

By Ayo H

Sep 7, 2021

This course is an eye opener to the opportunities in the IT world. Seasoned tutors with great skills

By Lawrence T

Aug 14, 2021

The study modules were designed in the best way for anyone to learn even without any knowledge in IT.

By Brian S

Aug 1, 2021

I've been doing this for many years now and I think this is a great tech support fundamentals course.

By ESAUT H S O

Jun 28, 2021

Muy bueno reforzo cosas que sabia y aprendi cosas nuevas pero de una manera muy didactica, me encanto

By Wendy M

Jun 24, 2021

I learned a lot and it wasn't as hard as I thought it'd be. Will definitely recommend to my friends.

By Vânia P

Jun 19, 2021

Thank you so much for such an amazing experience!! Loved the course and can't wait for more to come!!

By Sonam P

Jun 8, 2021

It was a great course, I learned so many new things and got a deeper look into how IT industry works.

By christian i

May 18, 2021

This course is easy to follow, the labs are hands-on which give you a feel of the real-life scenario.

By neo c

May 2, 2021

The course is very clear and concise. It has a very good outline of what technical support should be.

By Jose P

Apr 4, 2021

It was a bit much at times but I learned so much and had fun doing it. I would do it all over again.

By Patricia N L

Mar 21, 2021

Es un curso introductorio muy sencillo de seguir, he disfrutado mucho con los laboratorios prácticos.

By Geoffrey H

Mar 15, 2021

This is an incredibly well paced course with good instructors that introduces the concepts very well.

By Ashwin P

Feb 25, 2021

Very good course to understand for IT beginners. Thoroughly enjoyed the course and their assignments.

By Joshua D J

Feb 15, 2021

This course was a wonderful experience in gain fundamental knowledge and I look forward to much more!

By Mohamed A A

Jan 26, 2021

Wonderful for a starter. It creates a great foundation giving students options to further branch out.

By Carson G

Dec 23, 2020

It's amazing fundamental knowledge in IT support that will pave a way for much complex concepts in IT

By Velaga O

Nov 29, 2020

great certification , to learn about all computer fundamentals , troubleshooting & technical support.