This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Acerca de este Curso
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Prueba Coursera para negociosHabilidades que obtendrás
- Binary Code
- Customer Support
- Linux
- Troubleshooting
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Prueba Coursera para negociosOfrecido por
Comienza a trabajar para obtener tu licenciatura.
Programa - Qué aprenderás en este curso
Introduction to IT
Hardware
Operating System
Networking
Reseñas
- 5 stars85,11 %
- 4 stars12,73 %
- 3 stars1,51 %
- 2 stars0,24 %
- 1 star0,39 %
Principales reseñas sobre TECHNICAL SUPPORT FUNDAMENTALS
It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.
While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
Really informative. Goes over everything needed to succeed. Made it very to also tell users that share in same progress where you stand. They update to keep relative as well. I'd do it all over again.
Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si me suscribo a este Certificado?
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