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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

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9551 - 9575 of 10,000 Reviews for Technical Support Fundamentals

By Abel O G

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Sep 24, 2019

An Amazing way to learn Technical Support Fundamentals from great teachers and content.

By Kynika G

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Aug 10, 2019

I have learned so much in this first part I look forward to finishing this certificate.

By Daniel M

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Jul 25, 2019

Really good basic knowledge and training. I can't wait to finish the rest of the course

By Justin R

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Jul 19, 2019

I had a great time taking this course and have already recommended it to a few friends.

By SEBLE G

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Nov 2, 2018

I have enjoyed the course and look forward to other certefication from Google as well.

By Gage L

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Aug 6, 2018

Very well done for beginners with absolutly no experience, and a geat refresher for me!

By Crystal T

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Jun 3, 2018

Easy to Navigate course that starts out easily easing you into the world of IT Support.

By Gretchen S

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Apr 12, 2018

Amazing! I am so thankful and so so happy I took this course! You all did a great job!!

By Suni C

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Mar 17, 2018

IT WAS SO MUCH FUN AND EXCITING TO COMPLETE. WHAT A GREAT ICE BREAKER INTO THE PROGRAM.

By Ernest M

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Mar 11, 2018

Great course! Would recommend it to anyone looking to get a better understanding of IT.

By collin m b

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Feb 18, 2018

this course has been awesome I hope the courses to come are just as fun and informative

By Al M

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Jan 30, 2018

Great layout and very informative. Will be continuing the other parts of the IT series.

By Sara C

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Jan 26, 2018

Very engaging and fun way to learn or refresh and reinforce already acquired knowledge.

By Daniel C

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Feb 20, 2024

This program was excellent and really helped me build my foundational knowledge of IT

By Sergiu G S ( P

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Feb 19, 2024

Excelente Aufteilung des gesamten IT Support Alltags in 6 Modulen. Sehr empfehlenswert

By Jonathan L

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Oct 31, 2023

Collegiate-level information. Assignments are easy if not a little picky on semantics.

By Ahmad H

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Sep 12, 2023

Very smoothly defined everything. Very easy to understand what the teacher is saying.

By ALEXANDER D O

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Aug 28, 2023

Muy interesante para aquellas personas que están aprendiendo de sistemas informáticos.

By Kaleem U

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Jul 19, 2023

ita a great initiative by Google. we learned a lot of things at home. thanks to google

By Lucas G 1

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Jun 11, 2023

This course is very helpful and i need to get more access to the next course resources

By Lekiaite M

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May 16, 2023

Very informational. A little fast paced but very manageable with time and consistency.

By shital m

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May 15, 2023

I love this opportunity and this is very helpful in my next career. Thank you, Google.

By Minhaj K

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Apr 7, 2023

I have completed the course successfully. I really enjoyed it and learned more things.

By Johnvictor K

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Mar 21, 2023

helps you understand the basics and give you the foundation into the computing world

By Anthony R

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Mar 9, 2023

Loved the entire course, it was very informative and really taught me many new things.