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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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9451 - 9475 of 10,000 Reviews for Technical Support Fundamentals

By Daniel S J

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Sep 20, 2023

This was an exceptional course, I enjoy every minute, every video and advice. Wonderful

By Sharafaldain A

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Jul 29, 2023

It was an amazing course and the best one i have taken, and i recommend to take it alot

By O K

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Jul 22, 2023

Great information and attempt at making it personable. Keeps me engaged and interested.

By ZREYZ25

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Jul 21, 2023

A well put together starter kit for anyone wanting to dip their toes into the IT world.

By Geoff B

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Apr 12, 2023

A great introduction to the IT Support world. I am looking forward to the next courses.

By Asmaa R

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Apr 5, 2023

It is good class for everyone it is very clear and step bt step explaining I enjoyed it

By Alejandro R G

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Mar 25, 2023

Excellent Course that provides the foundational knowledge to develop IT support skills.

By Arturo C

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Mar 24, 2023

I enjoy this class a lot , the instructor know how to keep us motivated and focus on it

By Azeem R

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Mar 16, 2023

amazing to learn here

i have experience 6 year in it support butt i learn new knowledge.

By Louis B

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Feb 8, 2023

Wonderful content, delivered in a very digestible fashion! Would recommend to a friend.

By Charles E B

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Jan 31, 2023

This course was Great for a beginner like me enjoyed the class on to the next...Thanks

By Suraj S

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Jan 21, 2023

IT WAS A VERY USEFUL COURSE FOR THOSE WHO WANT TO INTRODUSE THEMSELF TO THE WORLD OF IT

By AHMED M G F

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Dec 20, 2022

no wards can explain how much I'm happy for getting this certificate , thank you guys.

By Tracy R

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Oct 22, 2022

This Course literally gave everthing it ought to give. So value packed. I am thankful.

By Edwin S G

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Oct 12, 2022

Nice course, always updated and you learn new things that help to improve your skills.

By Mukail M S

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Sep 30, 2022

best online course to study at your own peace so far, its really helpful and inpactful

By Ashley R

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Sep 21, 2022

I love this course, the delivery, assessments, and content. It was easy to understand.

By Vivek K K

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Sep 13, 2022

in this course we learn more about computer and its fuctionalities that how they works

By Pranavika K

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Aug 25, 2022

Got to know many new things and satisfied with this course.Now interested to know more.

By Vidal G

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Jul 30, 2022

A good course, really teaches you the basic for IT support in a easy to understand way.

By Lonnie E J

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Jul 26, 2022

An excellent intro to so many differnent topics you'll cover in an entry-level IT role

By ulysses u

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Jul 23, 2022

This course is well rounded to get a good intro of the world of IT. Highly recommended!

By Heather K

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Jul 21, 2022

this course was well designed. Some of the hands-on learning in week 6 were confusing.

By Ngozi N

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Jun 30, 2022

Beautiful IT Support course for newbies in the IT Support role. I'm totally blown away.

By Washington G

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Jun 18, 2022

Thanks for the course, I learn how to manage technical problems from other perspective.