Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.
Este curso forma parte de Programa especializado: Leading the Modern Day Business
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Acerca de este Curso
ofrecido por

Universidad de Virginia
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Programa - Qué aprenderás en este curso
How do you define a customer-centric strategy you can actually execute?
To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.
How do you prototype IT solutions people want to use?
You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes.
Reseñas
- 5 stars71,08 %
- 4 stars20,57 %
- 3 stars6,12 %
- 2 stars1,19 %
- 1 star1,02 %
Principales reseñas sobre CUSTOMER-CENTRIC IT STRATEGY
I would be much grateful to Sir Cowan for all of his endeavours in making this course a success.
Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.
Great course. Basics are explained and its a good start on the subject.
The Instructor made it easy to understand the topics and it was well-organized.
Acerca de Programa especializado: Leading the Modern Day Business
The modern day business is a dynamic enterprise, and leading it now needs a conglomerate of essential skills, ranging from design thinking and digital transformation, to product management and IT.

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