Create Customer Support Data with Google Sheets
Create formulas within Google Sheets to build upon raw data.
Create drop downs and check boxes using the data validation tool.
Link raw data from multiple tabs into a single tab, to obtain an overview of the business’s performance.
Demuestra esta experiencia práctica en una entrevista
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
This course is for someone who is new to Google Sheets but has a desire to compile data for analysis and tracking.
Habilidades que desarrollarás
- Data Analysis
- Data Management
- Google Sheets
Aprende paso a paso
En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:
Introduction to Google Sheets
Import Raw Data
Introduction to Formulas
Introduction to Data Validation
Dashboard Design
Complete the Dashboard
Cómo funcionan los proyectos guiados
Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.
En un video de pantalla dividida, tu instructor te guía paso a paso
Reseñas
Principales reseñas sobre CREATE CUSTOMER SUPPORT DATA WITH GOOGLE SHEETS
This is a perfect course for beginners who wants to learn Customer Support Data with Google Sheets. It helps me a lot because for sure I can use this for my future employment.
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.
I've learned a lot from this course that I believe would really be useful in the future... Thank you! More power!
Preguntas Frecuentes
Preguntas Frecuentes
¿Hay proyectos guiados disponibles en computadoras de escritorio y dispositivos móviles?
¿Quiénes son los instructores para proyectos guiados?
¿Puedo descargar el trabajo de mi proyecto guiado después de completarlo?
¿Cuánta experiencia necesito para hacer este proyecto guiado?
¿Puedo completar este proyecto guiado directamente a través de mi navegador web, en lugar de instalar un software especial?
¿Cómo es la experiencia de aprendizaje con los proyectos guiados?
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