The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
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Habilidades que obtendrás
- 5 stars63,92 %
- 4 stars25,70 %
- 3 stars6,52 %
- 2 stars1,99 %
- 1 star1,85 %
Principales reseñas sobre THE ART OF NEGOTIATION
This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.
Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.
This course has helped me in enhancing my personal skills as well as helping me in my career. Once again, thank you for providing us with such a comprehensive course.
I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.
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