This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.
ofrecido por
Universidad Emory
Acerca de este Curso
8,645 vistas recientes
Habilidades que obtendrás
Active ListeningCommunicationFacilitationInteraction
Programa - Qué aprenderás en este curso
Semana
14 horas para completar
Conflict As an Opportunity?
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
7 videos (Total 41 minutos), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 lecturas
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation1h 20m
Nested Theory and Nonviolent Resistance1h 30m
1 ejercicio de práctica
Practice10m
Semana
23 horas para completar
Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
6 videos (Total 45 minutos), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 lecturas
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 ejercicio de práctica
Practice10m
Semana
33 horas para completar
What in the World Is Going On? Analyzing Conflict
This module explores conflict analysis and three analysis tools.
6 videos (Total 28 minutos), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 lecturas
Weekly Readings50m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals1h 10m
1 ejercicio de práctica
Practice10m
Semana
44 horas para completar
Doing Well in the Middle
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
7 videos (Total 50 minutos), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 lecturas
Weekly Readings2h
Mediation and Circle Process Handout5m
1 ejercicio de práctica
Practice10m
50%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
Principales revisiones sobre Conflict Transformation
I love this course, which gave me many nice instructions on how to maintain relationships with others. The assignments were very interesting to finish, and provided a lot of insights while doing it.
I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.
Instructor
Ellen Ott Marshall
Associate Professor of Christian Ethics and Conflict TransformationCandler School of Theology
Acerca de Universidad Emory
Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
¿Cuál es la política de reembolsos?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
Coursera brinda acceso universal a la mejor educación del mundo, al asociarse con las mejores universidades y organizaciones, para ofrecer cursos en línea.
© 2019 Coursera Inc. Todos los derechos reservados.
