Acerca de este Curso
4.7
197 calificaciones
62 revisiones
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Horas para completar

Aprox. 7 horas para completar

Sugerido: 5 weeks of study, 1 hour/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Árabe (Arabic), Francés (French), Italiano, Alemán (German), Español (Spanish)...

Habilidades que obtendrás

CommunicationStaff ManagementCoachingPerformance Management
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Horas para completar

Aprox. 7 horas para completar

Sugerido: 5 weeks of study, 1 hour/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Árabe (Arabic), Francés (French), Italiano, Alemán (German), Español (Spanish)...

Programa - Qué aprenderás en este curso

Semana
1
Horas para completar
1 hora para completar

Introduction to Giving Helpful Feedback and Positive Feedback

The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately. ...
Reading
6 videos (Total 28 min), 1 reading, 1 quiz
Video6 videos
Why Feedback is Important5m
Positive Feedback Defined4m
The Impact of Positive Expectations2m
Positive Expectations at Work5m
Positive Feedback: Intriguing Possibilities6m
Reading1 lectura
Course Syllabus10m
Quiz1 ejercicio de práctica
Week 1 Quiz20m
Semana
2
Horas para completar
1 hora para completar

Negative Feedback: Use With Caution

Negative Feedback is a specialized learning tool. We all know that negative feedback feels punishing. Our goal this week is for you to understand why it is punishing, why we hesitate to use it, and when it can be used effectively without negative consequences. You will be able to identify specific situations where negative feedback is given more weight than positive feedback and learn a technique that can overcome some of negative feedback’s harmful side effects. Armed with a clearer concept of the pluses and minuses of negative feedback, you can be more confident that you are using it appropriately at work....
Reading
3 videos (Total 21 min), 1 quiz
Video3 videos
Negative Feedback Bias4m
The Broad Impact of Negative Feedback9m
Quiz1 ejercicio de práctica
Week 2 Quiz12m
Semana
3
Horas para completar
1 hora para completar

The Seven Essential Feedback Skills - Part I

Based on your work in the first two weeks, you can now describe negative and positive feedback and appreciate the power of these tools to change behavior. In the next two weeks, we take the next step towards building your feedback skills by teaching you seven specific skills to use when delivering professional feedback. At the end these two weeks you will know how to deliver work-related feedback that is effective at changing an employee’s behavior while still preserving their dignity. ...
Reading
5 videos (Total 34 min), 1 quiz
Video5 videos
Introduction to the Seven Feedback Skills2m
Skill 1: Focus on Specific Behavior8m
Skill 2: Keep it Impersonal12m
Skill 3: Keep it Goal-Oriented6m
Quiz1 ejercicio de práctica
Week 4 Part I Quiz20m
Semana
4
Horas para completar
1 hora para completar

The Seven Essential Feedback Skills - Part II

This week we continue building on your knowledge of the seven essential feedback skills....
Reading
5 videos (Total 42 min), 1 quiz
Video5 videos
Skill 5: Ensure Understanding7m
Skill 6: Make Sure it is Controllable5m
Make Sure it is Controllable: The Manager's Role6m
Skill 7: Tailor the Feedback to Fit the Employee:10m
Quiz1 ejercicio de práctica
Week 4 Part II Quiz20m

Instructor

Avatar

Tracy Jennings

Senior Instructor
Management and Entrepreneurship Division

Acerca de University of Colorado Boulder

CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies....

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.

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