Este curso forma parte de Programa especializado: International Business Essentials

4.7
estrellas
632 calificaciones

96 %

David James

21.565 ya inscrito

ofrecido por

Programa especializado: International Business EssentialsUniversidad de Londres

Acerca de este Curso

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This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. 

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.

This course is endorsed by CMI

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Curso 2 de 6 en

Programa especializado: International Business Essentials

Aprox. 18 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Habilidades que obtendrás

Management Styles
Change Management
Communication
Leadership

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 2 de 6 en

Programa especializado: International Business Essentials

Aprox. 18 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Instructor

Calificación del instructor

4,76/5 (99 calificaciones)

David James

Founder and Director, DJ Learning Ltd

University of London

45.624 alumnos

2 cursos

ofrecido por

Universidad de Londres

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk

Mira cómo los empleados de las mejores empresas dominan las habilidades más demandadas

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Programa - Qué aprenderás en este curso

Calificación del contenido96%(3,353 calificaciones)

Semana

Semana 1

6 horas para completar

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas; * the key aspects of management, both in theory and reality * the similarities and differences between leadership and management * how the stakeholder added value of a manager’s contribution can be measured * the essential requirement for a manager to embrace and successfully manage change At the end of this week, learners will be; (1) able to understand and apply the key attributes of a manager (2) aware of the possible differences between a leader and a manager (3) able to measure levels of a manager’s performance and organisational added value (4) familiar with the key stages of effective change management

6 horas para completar

21 videos (Total 195 minutos), 9 lecturas, 1 cuestionario

21 videos

Introduction to the Course and Week 12m

Key Concept: An Introduction to Frameworks of Management Roles1m

Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13m

Key Attributes for an Effective Manager16m

Key Skills from the CMI | Paul Taylor11m

Key Skills from CIMA | Interview with Andrew Harding9m

Attributes of a Manager: Decision Making | Interview with Andrew Harding5m

Interview with Jan Cameron | Key Management Skills10m

Ashridge College | Management Styles3m

Case Study: An Introduction to Management Skills50s

Case Study: Management Skills | Example6m

Interview with Mary Stiasny | Women in Leadership15m

Interview with Claire Taylor | Leadership18m

Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13m

Leadership vs Management12m

Gary Yukl | Building Expert Power10m

Introduction | How to Measure a Manager's Level of Effectiveness3m

Case Study: An Introduction to the Effectiveness of Operational Managers1m

Case Study: The Effectiveness of Operational Managers | Example 115m

Case Study: The Effectiveness of Operational Managers | Example 217m

Week 1 Summary3m

9 lecturas

CMI | Henri Fayol10m

CMI | Henry Mintzberg10m

CMI | What Attributes Do I Need?10m

The Psychology of Leadership10m

CMI | Understanding Management and Leadership Styles10m

CMI | Adair's Action-Centred Leadership10m

The Six Griefs of Good Leadership10m

7 Habits of Remarkably Effective Leaders10m

CMI | Stephen Covey10m

1 ejercicio de práctica

End of Week Quiz30m

Semana

Semana 2

5 horas para completar

How to Achieve Optimum Team Delivery

5 horas para completar

9 videos (Total 111 minutos), 9 lecturas, 1 cuestionario

9 videos

Week 2 Introduction2m

Key Concept | Effective Teamwork and Belbin's Team Roles9m

Case Study | Workplace Applications of Belbin's Team Roles7m

Case Study: Interview with Stephen Hobbs | Building an Effective Team14m

Interview with Graham Chase | Teamworking27m

Interview with Jan Cameron | Building an Effective Team12m

Case Study: Interview with Valentina Lorenzon | Collaborative Relationships9m

Case Study: Managing a Team to Optimum Performance22m

Week 2 Summary3m

9 lecturas

CMI | Belbin's Team Roles10m

CMI | Steps in Successful Team Building10m

Three Obstacles to Shaping an Effective Team (And How to Overcome Them)10m

CMI | Tuckman's Stages of Team Development10m

CMI | Lencioni's Five Dysfunctions of a Team10m

CMI | Developing Trust10m

CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10m

CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10m

Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10m

Semana

Semana 3

3 horas para completar

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.

3 horas para completar

6 videos (Total 40 minutos), 12 lecturas, 1 cuestionario

6 videos

Week 3 Introduction4m

Key Concept: Motivational Theories | Introduction8m

Herzberg's Motivation | Hygiene Theory7m

McGregor's Theory X and Theory Y Models9m

Adams' Equity Theory7m

Week 3 Summary3m

12 lecturas

Herzberg and Hygiene Factors10m

McGregor's Theory X, Theory Y10m

Adams' Equity Theory10m

Maslow's Hierarchy of Needs10m

CMI | Vroom's Expectancy Theory10m

Managing Change

This week we will be looking to explore the following key area:

*a range of techniques when communicating in the workplace *selecting the most appropriate delivery channel *the differences and similarities between verbal/non-verbal communication *the need to understand and manage the grapevine At the end of this week the key learning objectives will be: (1)to have an awareness of several approaches to effective communication in the workplace (2)to understand and apply the key criteria when selecting the best available delivery channel (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed

5 horas para completar

15 videos (Total 154 minutos), 7 lecturas, 1 cuestionario

15 videos

Week 4 Introduction4m

Interview with Graham Chase | Communication Skills14m

Case Study: Communication Strategy17m

Case Study: Interview with Stephen Hobbs | Workplace Communication16m

Case Study: Interview with Michael Davis | The Role of I.T.12m

Key concept | Verbal and Non-Verbal Communication58s

Verbal and Non-Verbal Communication31m

Key Concept: Frameworks for Managing Change | Introduction2m

Key Concept | Kurt Lewin's 3 Step Change Management Model5m

Key Concept: Kotter's 8-Step Change Model10m

Key Concept | Kubler-Ross's 5-Stage Model4m

Case Study: An Introduction to the Applications of the Frameworks for Managing Change5m

Case Study: Applications of the Frameworks for Managing Change9m

Case Study: Interview with Reetu Kansal | Key Skills in Managing Change12m

Summary of Week 4 and the Course4m

7 lecturas

Kurt Lewin's Change Model10m

Kotter's 8-Step Change Model10m

Hard and Soft Factors of Change10m

Changing Change Management10m

Ted Talk | 5 Ways to Lead in an Era of Constant Change10m

Ackerman and Anderson10m

What Makes an Effective Change Agent?10m

Reseñas

4.7

152 reseña

5 stars
77,68 %
4 stars
16,45 %
3 stars
3,32 %
2 stars
1,26 %
1 star
1,26 %

Principales reseñas sobre MANAGEMENT SKILLS FOR INTERNATIONAL BUSINESS

por KX5 de oct. de 2017

It's rare to be able to say a module changed the way you think and how you behave. I wish I had encountered this sooner in my career.

por RU19 de oct. de 2020

It was a wonderful experience. And i will never forget the lessons from the course.

Thank you coursera for providing this amazing opportunity

por MN14 de mar. de 2018

Excellent course content. Materials are easy to understand and overall i had a great experience taking this course. Glad i passed it too!

por SM25 de abr. de 2021

Good practical content, especially the second and fouth week assignments which test one's understanding and principle application skills.

Ver todas las reseñas

Acerca de Programa especializado: International Business Essentials

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

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Management Skills for International Business

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