About this course: This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit www.londoninternational.ac.uk/mba This course is endorsed by CMI
Created by: University of London
Taught by: David James, Founder and Director, DJ Learning Ltd
University of London
| Basic Info | Course 2 of 6 in the International Business Essentials Specialization |
| Commitment | 4 weeks of study, 5 hours per week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
How to Measure a Manager's Level of Effectiveness
This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management
21 videos, 9 readings
- Video: Introduction to the Course and Week 1
- Video: Key Concept: An Introduction to Frameworks of Management Roles
- Video: Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management
- Материал для самостоятельного изучения: CMI | Henri Fayol
- Материал для самостоятельного изучения: CMI | Henry Mintzberg
- Вопрос для обсуждения: Reflective questions: Mintzberg and Fayol
- Video: Key Attributes for an Effective Manager
- Video: Key Skills from the CMI | Paul Taylor
- Video: Key Skills from CIMA | Interview with Andrew Harding
- Video: Attributes of a Manager: Decision Making | Interview with Andrew Harding
- Video: Interview with Jan Cameron | Key Management Skills
- Video: Ashridge College | Management Styles
- Материал для самостоятельного изучения: CMI | What Attributes Do I Need?
- Video: Case Study: An Introduction to Management Skills
- Video: Case Study: Management Skills | Example
- Video: Interview with Mary Stiasny | Women in Leadership
- Video: Interview with Claire Taylor | Leadership
- Video: Case Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management
- Video: Leadership vs Management
- Вопрос для обсуждения: Reflective Questions: Case Studies
- Вопрос для обсуждения: Comparing Leadership Styles and Planning Your Development Areas
- Материал для самостоятельного изучения: The Psychology of Leadership
- Материал для самостоятельного изучения: CMI | Understanding Management and Leadership Styles
- Материал для самостоятельного изучения: CMI | Adair's Action-Centred Leadership
- Материал для самостоятельного изучения: The Six Griefs of Good Leadership
- Video: Gary Yukl | Building Expert Power
- Video: Introduction | How to Measure a Manager's Level of Effectiveness
- Video: Case Study: An Introduction to the Effectiveness of Operational Managers
- Video: Case Study: The Effectiveness of Operational Managers | Example 1
- Video: Case Study: The Effectiveness of Operational Managers | Example 2
- Материал для самостоятельного изучения: 7 Habits of Remarkably Effective Leaders
- Материал для самостоятельного изучения: CMI | Stephen Covey
- Video: Week 1 Summary
Graded: End of Week Quiz
WEEK 2
How to Achieve Optimum Team Delivery
By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions.
9 videos, 9 readings
- Video: Week 2 Introduction
- Video: Key Concept | Effective Teamwork and Belbin's Team Roles
- Вопрос для обсуждения: Belbin's Team Roles- Which Role Do You Fulfil?
- Video: Case Study | Workplace Applications of Belbin's Team Roles
- Материал для самостоятельного изучения: CMI | Belbin's Team Roles
- Материал для самостоятельного изучения: CMI | Steps in Successful Team Building
- Материал для самостоятельного изучения: Three Obstacles to Shaping an Effective Team (And How to Overcome Them)
- Video: Case Study: Interview with Stephen Hobbs | Building an Effective Team
- Video: Interview with Graham Chase | Teamworking
- Материал для самостоятельного изучения: CMI | Tuckman's Stages of Team Development
- Video: Interview with Jan Cameron | Building an Effective Team
- Материал для самостоятельного изучения: CMI | Lencioni's Five Dysfunctions of a Team
- Video: Case Study: Interview with Valentina Lorenzon | Collaborative Relationships
- Материал для самостоятельного изучения: CMI | Developing Trust
- Материал для самостоятельного изучения: CMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management
- Video: Case Study: Managing a Team to Optimum Performance
- Материал для самостоятельного изучения: CMI | How To Use Feedback to Make Your Team Perform Like the All Blacks
- Материал для самостоятельного изучения: Ted Talk | How To Save The World (Or At Least Yourself) From Bad Meetings
- Video: Week 2 Summary
Graded: The Legend of Steve Jobs Lives On
WEEK 3
How a Manager Can Motivate Their Team
Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.
6 videos, 12 readings
- Video: Week 3 Introduction
- Video: Key Concept: Motivational Theories | Introduction
- Video: Herzberg's Motivation | Hygiene Theory
- Материал для самостоятельного изучения: Herzberg and Hygiene Factors
- Video: McGregor's Theory X and Theory Y Models
- Материал для самостоятельного изучения: McGregor's Theory X, Theory Y
- Video: Adams' Equity Theory
- Материал для самостоятельного изучения: Adams' Equity Theory
- Материал для самостоятельного изучения: Maslow's Hierarchy of Needs
- Материал для самостоятельного изучения: CMI | Vroom's Expectancy Theory
- Материал для самостоятельного изучения: Further Reading: Motivation
- Материал для самостоятельного изучения: CMI | Motivate Me, or I'm Changing Job
- Материал для самостоятельного изучения: CMI | The Hawthorne Experiments
- Материал для самостоятельного изучения: Ten Ways To Kill Your Team's Motivation By Accident
- Материал для самостоятельного изучения: CMI | Motivating Your Team
- Материал для самостоятельного изучения: CMI | Motivating the Demotivated
- Материал для самостоятельного изучения: CMI | What Highly Engaged Staff Need From Their Managers
- Video: Week 3 Summary
Graded: End of Week Quiz
WEEK 4
Managing Change
This week we will be looking to explore the following key area:<BR><BR>
*a range of techniques when communicating in the workplace<BR>
*selecting the most appropriate delivery channel<BR>
*the differences and similarities between verbal/non-verbal communication<BR>
*the need to understand and manage the grapevine<BR><BR>
At the end of this week the key learning objectives will be:<BR><BR>
(1)to have an awareness of several approaches to effective communication in the workplace<BR>
(2)to understand and apply the key criteria when selecting the best available delivery channel<BR>
(3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication<BR>
(4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed<BR>
15 videos, 7 readings
- Video: Week 4 Introduction
- Video: Interview with Graham Chase | Communication Skills
- Video: Case Study: Communication Strategy
- Video: Case Study: Interview with Stephen Hobbs | Workplace Communication
- Video: Case Study: Interview with Michael Davis | The Role of I.T.
- Video: Key concept | Verbal and Non-Verbal Communication
- Video: Verbal and Non-Verbal Communication
- Video: Key Concept: Frameworks for Managing Change | Introduction
- Video: Key Concept | Kurt Lewin's 3 Step Change Management Model
- Материал для самостоятельного изучения: Kurt Lewin's Change Model
- Video: Key Concept: Kotter's 8-Step Change Model
- Материал для самостоятельного изучения: Kotter's 8-Step Change Model
- Video: Key Concept | Kubler-Ross's 5-Stage Model
- Video: Case Study: An Introduction to the Applications of the Frameworks for Managing Change
- Video: Case Study: Applications of the Frameworks for Managing Change
- Материал для самостоятельного изучения: Hard and Soft Factors of Change
- Материал для самостоятельного изучения: Changing Change Management
- Материал для самостоятельного изучения: Ted Talk | 5 Ways to Lead in an Era of Constant Change
- Video: Case Study: Interview with Reetu Kansal | Key Skills in Managing Change
- Материал для самостоятельного изучения: Ackerman and Anderson
- Материал для самостоятельного изучения: What Makes an Effective Change Agent?
- Video: Summary of Week 4 and the Course
Graded: Motivation: Sir Alex Ferguson
FAQs
How It Works
Задания курса
Каждый курс — это интерактивный учебник, который содержит видеоматериалы, тесты и проекты.
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Сертификаты
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Creators
University of London
The University of London is a federal University which includes 17 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.
Pricing
| Прослушать | Приобрести курс | |
|---|---|---|
| Получить доступ к материалам курса | Available | Available |
| Получить доступ к оцениваемым материалам курса | Not available | Available |
| Получить итоговую оценку | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
Personal interviews and perspectives made the course interesting.
Very Interesting Course
Great course!
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Great course