Este curso forma parte de Programa especializado: International Business Essentials

4.7
estrellas
637 calificaciones

96 %

David James

22.500 ya inscrito

Ofrecido Por

Programa especializado: International Business EssentialsUniversidad de Londres

Acerca de este Curso

22.379 vistas recientes

This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. 

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.

This course is endorsed by CMI

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 2 de 6 en

Programa especializado: International Business Essentials

Aprox. 18 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Habilidades que obtendrás

Management Styles
Change Management
Communication
Leadership

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 2 de 6 en

Programa especializado: International Business Essentials

Aprox. 18 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Instructor

Calificación del instructor

4,75/5 (103 calificaciones)

David James

Founder and Director, DJ Learning Ltd

University of London

47.412 alumnos

2 cursos

Ofrecido por

Universidad de Londres

The University of London is a federal University which includes 17 world leading Colleges. With extensive experience in distance learning since 1858, University of London has enriched the lives of thousands of students, delivering high quality degrees across the globe. Today, University of London is a global leader in flexible study, offering degree programmes to over 45,000 students in over 190 countries, delivering world-leading research across the world. To find out more about University of London, visit www.london.ac.uk

Mira cómo los empleados de las mejores empresas dominan las habilidades más demandadas

Obtén más información sobre Coursera para Empresas

Programa - Qué aprenderás en este curso

Calificación del contenido96%(3,524 calificaciones)

Semana1

Semana 1

6 horas para completar

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas; * the key aspects of management, both in theory and reality * the similarities and differences between leadership and management * how the stakeholder added value of a manager’s contribution can be measured * the essential requirement for a manager to embrace and successfully manage change At the end of this week, learners will be; (1) able to understand and apply the key attributes of a manager (2) aware of the possible differences between a leader and a manager (3) able to measure levels of a manager’s performance and organisational added value (4) familiar with the key stages of effective change management

6 horas para completar

21 videos (Total 195 minutos), 9 lecturas, 1 cuestionario

21 videos

Introduction to the Course and Week 12mKey Concept: An Introduction to Frameworks of Management Roles1mKey Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management13mKey Attributes for an Effective Manager16mKey Skills from the CMI | Paul Taylor11mKey Skills from CIMA | Interview with Andrew Harding9mAttributes of a Manager: Decision Making | Interview with Andrew Harding5mInterview with Jan Cameron | Key Management Skills10mAshridge College | Management Styles3mCase Study: An Introduction to Management Skills50sCase Study: Management Skills | Example6mInterview with Mary Stiasny | Women in Leadership15mInterview with Claire Taylor | Leadership18mCase Study: Interview with Stephen Hobbs | Key Skills for Leadership and Management13mLeadership vs Management12mGary Yukl | Building Expert Power10mIntroduction | How to Measure a Manager's Level of Effectiveness3mCase Study: An Introduction to the Effectiveness of Operational Managers1mCase Study: The Effectiveness of Operational Managers | Example 115mCase Study: The Effectiveness of Operational Managers | Example 217mWeek 1 Summary3m

9 lecturas

CMI | Henri Fayol10mCMI | Henry Mintzberg10mCMI | What Attributes Do I Need?10mThe Psychology of Leadership10mCMI | Understanding Management and Leadership Styles10mCMI | Adair's Action-Centred Leadership10mThe Six Griefs of Good Leadership10m7 Habits of Remarkably Effective Leaders10mCMI | Stephen Covey10m

1 ejercicio de práctica

End of Week Quiz30m

Semana2

Semana 2

5 horas para completar

How to Achieve Optimum Team Delivery

5 horas para completar

9 videos (Total 111 minutos), 9 lecturas, 1 cuestionario

9 videos

Week 2 Introduction2mKey Concept | Effective Teamwork and Belbin's Team Roles9mCase Study | Workplace Applications of Belbin's Team Roles7mCase Study: Interview with Stephen Hobbs | Building an Effective Team14mInterview with Graham Chase | Teamworking27mInterview with Jan Cameron | Building an Effective Team12mCase Study: Interview with Valentina Lorenzon | Collaborative Relationships9mCase Study: Managing a Team to Optimum Performance22mWeek 2 Summary3m

9 lecturas

CMI | Belbin's Team Roles10mCMI | Steps in Successful Team Building10mThree Obstacles to Shaping an Effective Team (And How to Overcome Them)10mCMI | Tuckman's Stages of Team Development10mCMI | Lencioni's Five Dysfunctions of a Team10mCMI | Developing Trust10mCMI | 5 Ways to Bridge the Trust Gap Between Senior and Middle Management10mCMI | How To Use Feedback to Make Your Team Perform Like the All Blacks10mTed Talk | How To Save The World (Or At Least Yourself) From Bad Meetings10m

Semana3

Semana 3

3 horas para completar

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.

3 horas para completar

6 videos (Total 40 minutos), 12 lecturas, 1 cuestionario

6 videos

Week 3 Introduction4mKey Concept: Motivational Theories | Introduction8mHerzberg's Motivation | Hygiene Theory7mMcGregor's Theory X and Theory Y Models9mAdams' Equity Theory7mWeek 3 Summary3m

12 lecturas

Herzberg and Hygiene Factors10mMcGregor's Theory X, Theory Y10mAdams' Equity Theory10mMaslow's Hierarchy of Needs10mCMI | Vroom's Expectancy Theory10mFurther Reading: Motivation10mCMI | Motivate Me, or I'm Changing Job10mCMI | The Hawthorne Experiments10mTen Ways To Kill Your Team's Motivation By Accident10mCMI | Motivating Your Team10mCMI | Motivating the Demotivated10mCMI | What Highly Engaged Staff Need From Their Managers10m

1 ejercicio de práctica

End of Week Quiz30m

Semana4

Semana 4

5 horas para completar

Managing Change

This week we will be looking to explore the following key area:

*a range of techniques when communicating in the workplace *selecting the most appropriate delivery channel *the differences and similarities between verbal/non-verbal communication *the need to understand and manage the grapevine At the end of this week the key learning objectives will be: (1)to have an awareness of several approaches to effective communication in the workplace (2)to understand and apply the key criteria when selecting the best available delivery channel (3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication (4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed

5 horas para completar

15 videos (Total 154 minutos), 7 lecturas, 1 cuestionario

15 videos

Week 4 Introduction4mInterview with Graham Chase | Communication Skills14mCase Study: Communication Strategy17mCase Study: Interview with Stephen Hobbs | Workplace Communication16mCase Study: Interview with Michael Davis | The Role of I.T.12mKey concept | Verbal and Non-Verbal Communication58sVerbal and Non-Verbal Communication31mKey Concept: Frameworks for Managing Change | Introduction2mKey Concept | Kurt Lewin's 3 Step Change Management Model5mKey Concept: Kotter's 8-Step Change Model10mKey Concept | Kubler-Ross's 5-Stage Model4mCase Study: An Introduction to the Applications of the Frameworks for Managing Change5mCase Study: Applications of the Frameworks for Managing Change9mCase Study: Interview with Reetu Kansal | Key Skills in Managing Change12mSummary of Week 4 and the Course4m

7 lecturas

Kurt Lewin's Change Model10mKotter's 8-Step Change Model10mHard and Soft Factors of Change10mChanging Change Management10mTed Talk | 5 Ways to Lead in an Era of Constant Change10mAckerman and Anderson10mWhat Makes an Effective Change Agent?10m

Reseñas

4.7

155 reseña

5 stars
77,58 %
4 stars
16,45 %
3 stars
3,29 %
2 stars
1,25 %
1 star
1,41 %

Principales reseñas sobre MANAGEMENT SKILLS FOR INTERNATIONAL BUSINESS

por MB18 de dic. de 2019

It's a nice and interesting course with a huge amount of a valuable information but it could be better if there is a little bit fewer case study's videos.

por KG27 de ago. de 2020

Awesome course! Self-paced course work. This is a must have in order to advance in your career.

por MA19 de nov. de 2020

Thanks soo much to my lecturer and the entire team that put this course together. It's an amazing experience. God bless you all.

por RU19 de oct. de 2020

It was a wonderful experience. And i will never forget the lessons from the course.

Thank you coursera for providing this amazing opportunity

Ver todas las reseñas

Acerca de Programa especializado: International Business Essentials

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

¿Tienes más preguntas? Visita el Centro de Ayuda al Estudiante.

Desarrolla habilidades para tus empleados e impulsa los resultados de la empresa

Descubre Coursera para Empresas

Management Skills for International Business

Acerca de este Curso

Habilidades que obtendrás