This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
ofrecido por
Programa Especializado - International Business EssentialsUniversidad de LondresAcerca de este Curso
64,028 vistas recientes
Resultados profesionales del estudiante
30%
comenzó una nueva carrera después de completar estos cursos
38%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
29%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 1 de 6 en
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 19 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
Habilidades que obtendrás
DelegationPersonal BrandingLeadershipManagement
Resultados profesionales del estudiante
30%
comenzó una nueva carrera después de completar estos cursos
38%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
29%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 1 de 6 en
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 19 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
ofrecido por
Universidad de Londres
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Programa - Qué aprenderás en este curso
6 horas para completar
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive
6 horas para completar
16 videos (Total 163 minutos), 18 lecturas, 1 cuestionario
16 videos
Creating A Positive First Impression7m
Interview with Claire Taylor | Making A Positive First Impression16m
Cialdini's Six Principles of Influence5m
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15m
Interview with Michael Davis | Building Effective Relationships18m
Interview with Claire Taylor | Collaborative Relationships26m
Gary Yukl | Building Expert Power10m
Mendelow's Stakeholder Matrix4m
Verbal and non-verbal communication6m
Choosing an appropriate communication channel9m
Key Concept: The 7Cs of Communication2m
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9m
Communication across cultures |Interview with Andrew Harding14m
Global Communication | Paul Taylor10m
Week 1 Summary3m
18 lecturas
Ted Talk | Your Body Language Shapes Who You Are10m
A Second Chance to Make the Right Impression10m
Mendelow's Stakeholder Matrix10m
CMI Checklist | Stakeholder Analysis and Management10m
CMI Checklist | Developing Trust10m
Five Questions to Identify Key Stakeholders10m
How To Improve Your Stakeholder Relationships10m
Building Expert Power10m
Albert Mehrabian10m
Understanding Non-Verbal Communication10m
The 7 Cs of Communication10m
Communicating Across Cultures10m
Communicating in the Virtual Workplace10m
Geert Hofstede10m
Further Reading: First Impressions10m
Further Reading: Communication10m
Further Reading: Relationship Building10m
Further Reading: Making A Positive First Impression10m
1 ejercicio de práctica
Week 1 Quiz30m
3 horas para completar
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
3 horas para completar
6 videos (Total 57 minutos), 7 lecturas, 1 cuestionario
6 videos
Interview with Oliver James | Becoming A Role Model In The Workplace20m
Managerial Role Models | Interview with Andrew Harding12m
Managerial Role Models | Interview with Paul Taylor8m
Aligning behaviour with organisational expectations8m
Week 2 Summary2m
7 lecturas
The Seven Traits of a Role Model10m
How Women (and Men) Can Find Role Models When None Are Obvious10m
Professional Development Is Key To Advancing Your Career10m
Managing Your Career Like A Business10m
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10m
Stonewall | Role Models10m
Women Rising | The Unseen Barriers10m
5 horas para completar
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
5 horas para completar
13 videos (Total 151 minutos), 10 lecturas, 1 cuestionario
13 videos
Interview with Mary Stiasny | Efficiency15m
Interview with Jan Cameron | Prioritisation8m
Boddy and Buchanan5m
Case Study: Interview with Stephen Hobbs | Key Stakeholders14m
Interview with Mary Stiasny | Stakeholders18m
Interview with Claire Taylor | Stakeholders15m
Interview with Graham Chase | Stakeholders11m
Case Study: Interview with Michael Davis | Stakeholder Management10m
Stakeholder Management | Interview with Paul Taylor12m
Interview with Mary Stiasny | Delegation10m
Interview with Graham Chase | Delegation18m
Week 3 Summary4m
10 lecturas
Remote Working | A Mixed Blessing?10m
How To Defeat Procrastination10m
Urgent vs Important10m
Murphy's Ten Laws of Time Management10m
Managing Your Time Effectively10m
MoSCoW Prioritisation10m
Building collaborative relationships in four directions10m
Successful Delegation10m
Empowerment10m
Further Reading: Week 310m
1 ejercicio de práctica
Week 3 Quiz30m
5 horas para completar
Networking
Week four will explore networking where you will have the opportunity to reflect on your
5 horas para completar
13 videos (Total 143 minutos), 10 lecturas, 1 cuestionario
13 videos
Key Concept: Networking11m
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9m
Interview with Claire Taylor | Networking | Part 115m
Interview with Claire Taylor | Networking | Part 211m
Interview with Mary Stiasny | Networking13m
Networking | Interview with Andrew Harding12m
Networking and social media23m
Key Concept: An Understanding of your Personal Brand1m
Case Study: An Understanding of your Personal Brand9m
Interview with Claire Taylor | Personal Brand13m
Case Study: Interview with Valentina Lorenzon | Personal Brand10m
Summary of Week 4 and the Course5m
10 lecturas
Networking Planning and Preparations10m
Networking Questions10m
CMI Checklist | Networking10m
3 Ways to Give More and Be More Proactive At A Networking Event10m
6 Ways to Convince Your Boss That Business Travel Is Important10m
Susan Cain | Networking for Introverts10m
Learn To Love Networking10m
Further Reading: Networking10m
How To Use Social Networking10m
Personal Learning Networks | It's Who You Know10m
Reseñas
Principales reseñas sobre PROFESSIONAL SKILLS FOR INTERNATIONAL BUSINESS
por DG18 de ago. de 2019
Very helpful for developing interpersonal and self-management skills in the context of international business. The interviews are very helpful in gaining insights from experienced personalities.
por PM4 de ago. de 2020
Thank you for the course! A lot of examples seem to be normal in our lives, but we often forget them or do not consider them! Very clear explanation and good interviewees! Lots of appreciation!
por NJ9 de abr. de 2020
This course is a very helpful course in increasing your skillset It teaches the professional skills in an easy manner and builds your knowledge in the line of business.
por JJ6 de ago. de 2018
The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment
Acerca de Programa especializado: International Business Essentials
This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.
If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA.
This Specialisation is endorsed by CMI.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
- es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
- Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
Is financial aid available?
Sí, Coursera ofrece ayuda económica a los estudiantes que no pueden pagar la tarifa. Solicítala haciendo clic en el enlace de Ayuda económica que está debajo del botón “Inscribirse” a la izquierda. Se te pedirá que completes una solicitud. Recibirás una notificación en caso de que se apruebe. Deberás completar este paso para cada uno de los cursos que forman parte del Programa especializado, incluido el proyecto final. Obtén más información.
¿Recibiré crédito universitario por completar el Curso?
Este Curso no otorga crédito universitario, pero algunas universidades pueden aceptar los Certificados del curso para obtener crédito. Consulta con tu institución para obtener más información. Los Títulos en línea y los Certificados Mastertrack™ de Coursera brindan la oportunidad de obtener créditos universitarios.
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
