Acerca de este Curso
2,193 vistas recientes

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Aprox. 14 horas para completar

Sugerido: 4 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Qué aprenderás

  • Check

    Recognize the importance of planning for project sustainment.

  • Check

    Use the pre-mortem exercise to identify risks of project failure.

  • Check

    Design a change management plan that addresses technical and adaptive challenges.

  • Check

    Describe the 4E’s + 2 Model and its use to engage stakeholders.

Habilidades que obtendrás

Change ManagementProject PlanningStaff Engagement

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Aprox. 14 horas para completar

Sugerido: 4 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Programa - Qué aprenderás en este curso

Semana
1
1 hora para completar

What Does Success Look Like?

In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project....
6 videos (Total 58 minutos)
6 videos
Failure to Sustain6m
TRIP Plus 24m
Planning Ahead8m
What Measures?10m
Examples of Successfully Sustained Projects22m
Semana
2
2 horas para completar

Conducting a Premortem

In this module, learners will develop an understanding of what the Pre-Mortem exercise is and how it can be used to: improve project planning, surface threats to project success and sustainment, develop interventions to mitigate risk of project failure, create an action plan to maximize the application of Pre-Mortem results, and maintain awareness of threats to project success across the project lifespan. Learners will also develop familiarity with facilitation best-practices. The Pre-Mortem Exercise can be a powerful tool to identify and mitigate risks for project failure. ...
5 videos (Total 72 minutos), 1 quiz
5 videos
Facilitating a Pre-Mortem18m
Applying Results of a Pre-Mortem14m
Revisiting the Pre-Mortem8m
Pre-Mortem Demo Exercise20m
1 ejercicio de práctica
Modules 1-2 Quiz20m
Semana
3
2 horas para completar

Change Management 101

In this module, learners will develop an understanding of: what is meant by change management, reasons for change initiative failure, change as a process, frameworks and processes for change, the differences between technical and adaptive work and the role of each in a change effort, leadership skills necessary for addressing adaptive change, identifying and engaging change effort stakeholders, managing conflict, developing a communication strategy for a change effort, applying a systems approach to change efforts. ...
8 videos (Total 72 minutos), 1 quiz
8 videos
Frameworks & Processes of Change15m
Adaptive vs. Technical Change3m
Adaptive Leadership3m
Stakeholder Analysis11m
Managing Conflict During Change11m
Communication as a Change Strategy3m
Methods of Changing Behavior11m
1 ejercicio de práctica
Module 3 Quiz20m
Semana
4
4 horas para completar

Planning for Engagement Using the 4 E's + 2 Model

In this module, learners will develop an understanding of: the role of engagement in sustainability and spread, addressing barriers to engagement, potential areas of failure in sustaining change effort gains, the 2 E's of embedding and enduring and their role in sustainment, frameworks for sustaining change efforts, a real-world example of successful sustainment of a quality improvement initiative. ...
10 videos (Total 73 minutos), 2 quizzes
10 videos
Key Implementation Concepts13m
Endure-Embed6m
A Model for Sustainability5m
A Practical Example of Sustainment10m
Expand7m
Expand: New Projects or Topic Ideas7m
8 Steps? 50% is Engagement5m
Enhancing Engagement6m
Address Barriers to Engagement6m
1 ejercicio de práctica
Module 4 Quiz18m
4.4
6 revisionesChevron Right

Principales revisiones

por SSMay 23rd 2018

Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.

por NVJul 27th 2018

Very informative and important course for quality improvement.Thank you very much Coursera .

Instructor

Avatar

Lisa H. Lubomski, PhD

Assistant Professor
Department of Anesthesiology and Critical Care Medicine

Acerca de Universidad Johns Hopkins

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

Acerca del programa especializado Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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