Do you work for a nonprofit or in the social sector? Are you struggling to solve the problems and meet the needs of the people you serve? Come learn more about how design thinking, a human-centered approach to problem solving, can help you truly understand an issue, generate ideas worth testing and iterate to find solutions that make a real difference. Through global stories from areas as diverse as government, health care, and education, we’ll show you the tools, techniques and mindset needed to use design thinking to uncover new and creative solutions in the social sector.
Design Thinking for the Greater Good: Innovation in the Social Sector
Universidad de VirginiaAcerca de este Curso
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Resultados profesionales del estudiante
25%
comenzó una nueva carrera después de completar estos cursos
25%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
14%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
No prior experience needed to participate in and benefit from this course.
Aprox. 9 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
Qué aprenderás
What design thinking is and when to use it
How to prepare to see and take action when opportunity arises
How to use design thinking to generate innovative ideas
How to take the many ideas you generate and determine which ones are likely to produce specific, desired outcomes
Habilidades que obtendrás
PrototypingProblem SolvingUser-Centered DesignDesign ThinkingSocial Issues
Resultados profesionales del estudiante
25%
comenzó una nueva carrera después de completar estos cursos
25%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
14%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
No prior experience needed to participate in and benefit from this course.
Aprox. 9 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
ofrecido por
Universidad de Virginia
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Programa - Qué aprenderás en este curso
2 horas para completar
DESIGN THINKING FUNDAMENTALS
Welcome to the first week of Design Thinking in the Social Sector! This week, we provide an overview of design thinking: what it is, why it is different, and why we need it in these uncertain times, especially in complex organizations. We’ll examine the four simple questions at the heart of the design thinking methodology, and illustrate that approach with a visit to the Kingwood Institute in the UK. We’ll conclude this module by giving you a chance to hear from some other experts – Angela Meyer on the visualization tool and Dan Pink on six abilities that matter most.
2 horas para completar
13 videos (Total 73 minutos), 1 lectura, 1 cuestionario
13 videos
What is Design Thinking?4m
Why is Design Thinking Important?4m
How is Design Thinking Different?10m
Four Questions Animation54s
Four Questions and What Is?3m
Four Questions: What If? What Wows? What Works?6m
Kingwood Intro5m
Kingwood and What Is?4m
Kingwood and What If, What Wows, What Works5m
Dealing with Complex Social Systems8m
Visualization7m
Six Abilities That Matter Most5m
1 lectura
Catalyzing a Conversation for Change10m
1 ejercicio de práctica
Week 1 Design Thinking Fundamentals Quiz20m
1 hora para completar
BEFORE YOU BEGIN, AND ASKING "WHAT IS?"
Welcome back! This week, we’ll examine the types of problems that are well-suited for design thinking. We'll recognize what we need to do before we begin a project, and then take a deep dive into the first question in the design thinking process, “What is?” and the concepts of insights and design criteria. You’ll see how asking “What is?” helped improve daily living for adults with autism, their families, and the staff of the Kingwood Trust. Then we’ll look at the Monash University Medical Centre in Australia and how it asked this same question to make patient-centered care a reality. Along the way you’ll learn about two design tools: journey mapping and repertoire.
1 hora para completar
12 videos (Total 57 minutos)
12 videos
Introduction to What Is?7m
Kingwood Trust: Ethnography Part 17m
Kingwood Trust: Ethnography Part 24m
Monash University Medical Centre Intro2m
Monash Looks at What Is7m
Journey Maps and Unmet Customer Needs3m
Four Things to Know About Journey Maps3m
Journey Map Example: The Whole Aquarium3m
More Journey Map Examples4m
Journey Maps: My Favorite Tool3m
Assessing and Expanding Your Repertoire6m
1 ejercicio de práctica
Week 2 Before You Begin, And Asking "What Is?" Quiz20m
2 horas para completar
A MINDSET FOR INNOVATION, AND ASKING "WHAT IF?"
Welcome back! This week, we'll continue our exploration of repertoire and a "mindset for innovation" through two personas we call George and Geoffrey. We'll examine the question "What If?" as a way to think about possibilities. You'll look closely at how brainstorming within the design thinking process helped organizations as different as the Federal Drug Administration and the leaders of a small town of Iveragh, Ireland. This week's tools, storytelling and stakeholder mapping, illustrate ways to gather more information about projects and users.
2 horas para completar
11 videos (Total 75 minutos)
11 videos
Introduction to What If?3m
The Challenge of Possibility: Geoffrey and George, Part 112m
The Challenge of Possibility: Geoffrey and George, Part 211m
Intro to Iveragh, Kerry Part 18m
Iveragh and What If, Kerry Part 24m
The FDA Intro5m
FDA Design Thinking Description7m
Stakeholder Mapping4m
Stakeholder Example7m
Storytelling5m
1 ejercicio de práctica
Week 3 A Mindset For Innovation, And Asking "What If?" Quiz20m
4 horas para completar
ASKING "WHAT WOWS?" AND "WHAT WORKS?"
Welcome to our final week! This week we transition from idea generation to testing by examining the intersection of what stakeholders want and what the organization can sustainably offer. We'll consider the role of prototypes as a way to test our assumptions about a solution, and consider what it takes to launch a solution into practice, and see real-life examples of prototyping and testing in social sectors as diverse as healthcare and agriculture. You'll begin to think about your own social sector challenge you could tackle with design thinking. We end this week with some advice and actions for impact.
4 horas para completar
14 videos (Total 67 minutos), 5 lecturas, 2 cuestionarios
14 videos
Intro to What Wows: Assumption Testing3m
Whiteriver Part 1: First Assumptions5m
Whiteriver Part 2: Reassessing Assumptions4m
Intro to What Wows: Prototyping4m
MasAgro: Creating a Space for Experimentation3m
MasAgro's Hub System4m
MasAgro's Innovation Network5m
Intro to What Works3m
Monash Learning Launch3m
Monash Initiative: Long Patient Stays5m
Integrating DT Across Monash Organization4m
Reviewing Our Lessons6m
Actions for Impact8m
5 lecturas
Indian Health Service (IHS) Hospital Check-in Redesign3m
Agile Psychological Medicine Clinic10m
Design Thinking Opportunity: Assignment Overview10m
Design Thinking Opportunity: Assignment Rubric10m
Identifying a Design Thinking Opportunity10m
1 ejercicio de práctica
Week 4 Asking "What Wows" and "What Works" Quiz20m
Revisiones
Principales revisiones sobre DESIGN THINKING FOR THE GREATER GOOD: INNOVATION IN THE SOCIAL SECTOR
por DD27 de jul. de 2020
The course really helped in understanding the process of designing a solution and more importantly focus on redefining the problem! A course for those who want to learn the innovation process.
por KA21 de ene. de 2019
It is a great course that helps you rethink your idea of what a problem is by asking more questions about it. Course could do with more practical examples but a great course nonetheless
por AM23 de jun. de 2020
this was my first course with coursera. i feel very motivated and found an amazing passion here learning with the greatest faculty of the greatest university. thank you very much.
por RC29 de may. de 2020
This useful for people who are starting career at the beging according to my view. This course deals with such a real time examples to identify &understand the concept clearly.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
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- es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
- Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
¿Cuál es la política de reembolsos?
Puedes solicitar un reembolso completo hasta dos semanas después de tu fecha de pago o (para los cursos que se lanzaron recientemente) hasta dos semanas después del comienzo de la primera sesión del curso, lo que ocurra después. No puedes recibir un reembolso luego de obtener un Certificado de curso, aun cuando completes el curso dentro del período de reembolso de dos semanas. Consulta nuestra política de reembolsos completa.
¿Hay ayuda económica disponible?
Sí, Coursera ofrece ayuda económica a los estudiantes que no pueden pagar la tarifa. Solicítala haciendo clic en el vínculo de Ayuda económica que está debajo del botón 'Inscribirse' a la izquierda. Se te pedirá que completes una solicitud y recibirás una notificación cuando se apruebe. Obtén más información.
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