Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
Este curso forma parte de Programa especializado: Aspectos básicos de los negocios
112.849 ya inscrito
ofrecido por
Programa especializado: Aspectos básicos de los negociosUniversidad de PensilvaniaAcerca de este Curso
53.654 vistas recientes
Fechas límite flexibles
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Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 5 de 6 en
Aprox. 10 horas para completar
Inglés (English)
Subtítulos: Árabe (Arabic), Francés (French), Portugués (europeo), Italiano, Portugués (de Brasil), Vietnamita, Alemán (German), Ruso (Russian), Inglés (English), Español (Spanish)
Habilidades que obtendrás
- Process Management
- Operations Management
- Six Sigma
- Inventory
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 5 de 6 en
Aprox. 10 horas para completar
Inglés (English)
Subtítulos: Árabe (Arabic), Francés (French), Portugués (europeo), Italiano, Portugués (de Brasil), Vietnamita, Alemán (German), Ruso (Russian), Inglés (English), Español (Spanish)
ofrecido por
Universidad de Pensilvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Programa - Qué aprenderás en este curso
27 minutos para completar
Introduction
This short module was designed to introduce you to the course, and to give you an overview of what you can expect from the course and the instructor!
27 minutos para completar
3 videos (Total 17 minutos), 1 lectura
3 horas para completar
Process Analysis
In this module, you'll learn how to identify key elements of process analysis: flow rates, and flow times, how to uncover bottlenecks, how to optimize labor and inventory, and how to handle the complexities of multiple flow units. At the end of this module, you'll be able to break down operations into processes which can then be improved to maximize profits and efficiency.
3 horas para completar
10 videos (Total 115 minutos), 2 lecturas, 2 cuestionarios
3 horas para completar
Productivity
You'll learn the key components of productivity in this module. Beginning with the academic definitions of productivity, you'll move on to the common blockers, measurements, indicators of effectiveness, improvement techniques and financial values. By the end of this module, you'll be able to identify, describe and measure the relationship between inputs and outputs and also be able to develop strategies for decreasing inputs while increasing outputs, thereby boosting productivity wherever you see the need to.
3 horas para completar
11 videos (Total 102 minutos), 2 lecturas, 2 cuestionarios
3 horas para completar
Quality
Quality is not only a cornerstone of operations management, but also a critical component of an organization's long-term viability and success. This module covers all the major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and ensuring reliability and standards. At the end of this module, you'll be able to anticipate where defects may occur and recommend a sound strategy for maintaining quality and stability.
3 horas para completar
10 videos (Total 98 minutos), 2 lecturas, 2 cuestionarios
Reseñas
- 5 stars67,39 %
- 4 stars19,62 %
- 3 stars6,71 %
- 2 stars2,74 %
- 1 star3,52 %
Principales reseñas sobre INTRODUCTION TO OPERATIONS MANAGEMENT
por AS27 de abr. de 2020
Absolutely loved this course. It was wonderful to realise how seemingly tiny changes can affect an operation so drastically and the use of statistics to fix such issues is very elegant.
por SW9 de jun. de 2020
The course content is very lucid and clear. I have learned many concepts from this course. This knowledge will be very useful for me while pursuing my MBA in Operations. Thank you.
por AJ27 de oct. de 2018
This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.
por SR6 de ago. de 2017
I am an operation person, but still found that this course had something new to teach. The professor was very clear about the concepts, and the structure of the course was well designed.
Acerca de Programa especializado: Aspectos básicos de los negocios
In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge.
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