Turn Conflict into Collaboration
Learn proven approaches to conflict resolution in three courses.
About This Specialization
Follow the suggested order or choose your own.
Designed to help you practice and apply the skills you learn.
Highlight your new skills on your resume or LinkedIn.
- Beginner Specialization.
- No prior experience required.
Types of ConflictUpcoming session: Oct 23
- 4 weeks, 2-3 hours/week
About the CourseConflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of
Conflict Resolution SkillsUpcoming session: Oct 23
- 3 weeks of study, 3-4 hours/week
- English, Vietnamese, Spanish
About the CourseResolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determin
Intercultural Communication and Conflict ResolutionUpcoming session: Oct 23
- 4 weeks of study, 2-3 hours/week
About the CourseIntercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs,
Conflict Management ProjectUpcoming session: Dec 4
- 5 weeks of study, 2-3 hours/week
About the Capstone ProjectThe capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management p