Acerca de este Curso
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Learner Career Outcomes

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel intermedio

Aprox. 15 horas para completar

Sugerido: 1-2 hours/week...

Inglés (English)

Subtítulos: Inglés (English), Alemán (German)

Learner Career Outcomes

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel intermedio

Aprox. 15 horas para completar

Sugerido: 1-2 hours/week...

Inglés (English)

Subtítulos: Inglés (English), Alemán (German)

Programa - Qué aprenderás en este curso

Semana
1
2 horas para completar

Mediation Essentials

7 videos (Total 39 minutos), 2 lecturas, 3 cuestionarios
7 videos
Mediation : introduction and definition4m
Mediation : where, why ?4m
Mediation : How ? Roles and styles5m
The advantages of mediation5m
The mediation cycle (part 1)8m
The mediation cycle (part 2)5m
2 lecturas
At the end of this lesson..10m
At the end of this lesson...10m
3 ejercicios de práctica
Module 1 - Lesson 1 : Practice Quiz4m
Module 1 - Lesson 2 : Practice quiz4m
Module 1 : Final Graded Quiz24m
Semana
2
2 horas para completar

Mediation in practice

6 videos (Total 34 minutos), 2 lecturas, 3 cuestionarios
6 videos
Getting ready: as a mediator5m
Resources for the mediator6m
Joint or Separate Meeting?5m
The challenge of confidentiality5m
Traps for the mediator5m
2 lecturas
At the end of this lesson10m
At the end of this lesson...10m
3 ejercicios de práctica
Module 2 - Lesson 1 : Practice quiz8m
Module 2 - Lesson 2 : Practice quiz10m
Module 2 : Final Graded Quiz24m
Semana
3
3 horas para completar

Mediation in the Workplace part 1

4 videos (Total 25 minutos), 3 lecturas, 2 cuestionarios
4 videos
Mediation within an organization's "Dispute resolution system"6m
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)6m
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)6m
3 lecturas
At the end of this lesson...10m
At the end of this lesson...10m
Case study - workplace dispute10m
1 ejercicio de práctica
Module 3 - Lesson 1 : Practice quiz4m
Semana
4
3 horas para completar

Mediation in the Workplace - part 2

2 videos (Total 13 minutos), 3 lecturas, 3 cuestionarios
2 videos
Mediation of collective conflicts in work (part 2)6m
3 lecturas
Before you begin10m
At the end of this lesson...10m
Before you begin10m
2 ejercicios de práctica
Module 4 : Practice quiz4m
Module 4 : Final Graded Quiz24m
4.6
10 revisionesChevron Right

Principales revisiones sobre Mediation and Conflict Resolution

por GGAug 28th 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

por ICApr 11th 2019

Quality course. Highly recommended - clear and concise.

Instructores

Avatar

Alan Jenkins

Professor
Management
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Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

Acerca de Escuela de Negocios ESSEC

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

Acerca de Programa especializado Negotiation, Mediation and Conflict Resolution

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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