Acerca de este Curso
4.5
42 calificaciones
6 revisiones
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel intermedio

Nivel intermedio

Horas para completar

Aprox. 15 horas para completar

Sugerido: 1-2 hours/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Alemán (German)
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel intermedio

Nivel intermedio

Horas para completar

Aprox. 15 horas para completar

Sugerido: 1-2 hours/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Alemán (German)

Programa - Qué aprenderás en este curso

Semana
1
Horas para completar
2 horas para completar

Mediation Essentials

...
Reading
7 videos (Total 39 minutos), 2 readings, 3 quizzes
Video7 videos
Mediation : introduction and definition4m
Mediation : where, why ?4m
Mediation : How ? Roles and styles5m
The advantages of mediation5m
The mediation cycle (part 1)8m
The mediation cycle (part 2)5m
Reading2 lecturas
At the end of this lesson..10m
At the end of this lesson...10m
Quiz3 ejercicios de práctica
Module 1 - Lesson 1 : Practice Quiz4m
Module 1 - Lesson 2 : Practice quiz4m
Module 1 : Final Graded Quiz24m
Semana
2
Horas para completar
2 horas para completar

Mediation in practice

...
Reading
6 videos (Total 34 minutos), 2 readings, 3 quizzes
Video6 videos
Getting ready: as a mediator5m
Resources for the mediator6m
Joint or Separate Meeting?5m
The challenge of confidentiality5m
Traps for the mediator5m
Reading2 lecturas
At the end of this lesson10m
At the end of this lesson...10m
Quiz3 ejercicios de práctica
Module 2 - Lesson 1 : Practice quiz8m
Module 2 - Lesson 2 : Practice quiz10m
Module 2 : Final Graded Quiz24m
Semana
3
Horas para completar
3 horas para completar

Mediation in the Workplace part 1

...
Reading
4 videos (Total 25 minutos), 3 readings, 2 quizzes
Video4 videos
Mediation within an organization's "Dispute resolution system"6m
Mediation of individual grievances, in work : the case of supervisor harassment (part 1)6m
Mediation of individual grievances, in work : the case of supervisor harassment (part 2)6m
Reading3 lecturas
At the end of this lesson...10m
At the end of this lesson...10m
Case study - workplace dispute10m
Quiz1 ejercicio de práctica
Module 3 - Lesson 1 : Practice quiz4m
Semana
4
Horas para completar
3 horas para completar

Mediation in the Workplace - part 2

...
Reading
2 videos (Total 13 minutos), 3 readings, 3 quizzes
Video2 videos
Mediation of collective conflicts in work (part 2)6m
Reading3 lecturas
Before you begin10m
At the end of this lesson...10m
Before you begin10m
Quiz2 ejercicios de práctica
Module 4 : Practice quiz4m
Module 4 : Final Graded Quiz24m
4.5
6 revisionesChevron Right

Principales revisiones

por EUOct 15th 2017

As the first courses of this serie, this is also a great class that teach skills each professional should have.

por GGAug 28th 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

Instructores

Avatar

Alan Jenkins

Professor
Management
Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

Acerca de ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

Acerca del programa especializado Negotiation, Mediation and Conflict Resolution

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.