Acerca de este Curso

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Certificado para compartir
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100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 14 horas para completar
Inglés (English)

Qué aprenderás

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 14 horas para completar
Inglés (English)

Instructor

ofrecido por

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Universidad de Macquarie

Comienza a trabajar para obtener tu maestría

This curso is part of the 100% online Global Master of Business Administration (Global MBA) from Universidad de Macquarie. If you are admitted to the full program, your courses count towards your degree learning.

Programa - Qué aprenderás en este curso

Semana
1

Semana 1

2 horas para completar

Resolving conflicts and negotiating agreements in the new world of work

2 horas para completar
6 videos (Total 33 minutos), 3 lecturas, 1 cuestionario
6 videos
Week 1 outline2m
1.1 Your skillset and the new world of work6m
1.2 Awareness and diagnosis7m
1.3 Becoming proactive8m
1.4 Goals of negotiation3m
3 lecturas
Course overview10m
Learning activities and assessment10m
Explore further resources 11h
1 ejercicio de práctica
Recall 1: Check your understanding15m
Semana
2

Semana 2

3 horas para completar

Theories of conflict, pathways to resolution

3 horas para completar
4 videos (Total 28 minutos), 1 lectura, 2 cuestionarios
4 videos
2.1 Why is conflict different?7m
2.2 What am I dealing with? Types of conflict relationships7m
2.3 When things go wrong9m
1 lectura
Explore further resources 21h
2 ejercicios de práctica
Recall 2: Check your understanding15m
Check your applied learning (Weeks 1-2)1h
Semana
3

Semana 3

2 horas para completar

Building and using a skillset: Moving from ‘knowing to doing’

2 horas para completar
4 videos (Total 22 minutos), 2 lecturas, 1 cuestionario
4 videos
3.1 Orienting: Past, present, future5m
3.2 Toolkit: Sharpen your skills8m
3.3 Goal setting: Maximising vs satisficing5m
2 lecturas
Become a Global MBA learner10m
Explore further resources 31h
1 ejercicio de práctica
Recall 3: Check your understanding15m
Semana
4

Semana 4

3 horas para completar

The three negotiations: Content, process, and relationship

3 horas para completar
4 videos (Total 30 minutos), 1 lectura, 2 cuestionarios
4 videos
4.1 Interests and trade-offs: Content vs process10m
4.2 Becoming a facilitator: Process skills7m
4.3 Structure: Proposing a process9m
1 lectura
Explore further resources 41h
2 ejercicios de práctica
Recall 4: Check your understanding15m
Check your applied learning (Weeks 3-4)1h

Reseñas

Principales reseñas sobre NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT

Ver todas las reseñas

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Preguntas Frecuentes

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