This is a great course that covers the basics of what technical support is and gives hands on activities to apply what you have learned.

This course is Amazing . I will recommend All of the people from World Wide . This course will help you to be successful in the careers.

In my experience of studying cyber security at Westchester Community College, I can genuinely attest that the subject matter is relevant

Excellent overview of key concepts, terminology and ideas. The learning modules were varied and kept my attention throughout the course.

This was really inspiring and helpful, and I'm grateful to google and the amazing instructors for making this happen. Thank you Google.

This course is amazing, it gives foundational knowledge about IT and also technical support. I am excited to enrolled to another course.

A great course that'll help me grow in knowledge and in the practical aspect in my IT field. I haven't gotten my certificate yet though.

It gives me a glimpse of Information Technology and looking forward to take the next consecutive courses to be an IT support specialist.

I think for a beginner this is a great course to build foudational knowledge, very clear and simple and no previous experience is needed

so much fun to have learned this course. i hope i have never settle what i have done before, always improving my skills in the next day.

Course was good overall. I will not take the time to discuss in detail the information taught; was delivered well and was valuable.

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Very good course if some one wants to change their thinking about online studies and if someone wants to enter into the world IT support

Learning this new skill for me is so much fun and I want more :) And I am taking this opportunity to give thanks to Coursera and Google.

Well I have learnt lot of interesting stuff in this course. I thank every Lecturer for teaching such good things in a very clear manner.

This was a great course and I thoroughly enjoyed taking it. I found it to be interesting, informative and at times somewhat challenging.

It gave me a good overview of the different components involving IT. I feel like I have a better idea of what I'd like to specialize in.

Excellent course and very informative. I enjoyed the external tools. Will keep coming back for reviews in the course. Thank you so much!

I loved learning easy to understand and particle lab examples make learning easy.

Special thanks to Princes Trust for this opertunatity.

Un curso muy completo, lleno de información super útil e importante y además explicado de una manera que hace más simple su comprensión.

Very thorough, gives you all of the tools needed for success and teaches material in perfect bite sized chunks that are very accessible.

I would highly recommend this course. The speakers ,the lessons and the labs are all put together in such a way that made learning easy.

Easy to understand especially for beginners like me. I am very grateful to Coursera and Google for offering this amazing course. Superb!

Loved it! Really informative and I felt as if I learned a good bit on the technical side nature of many of the applications I use daily!

This course was very informative and I will definitely use the skills that I have learned throughout this course in my future endeavors.

This course is excellent. I gather more knowledge in this course. This course is very helpful who want to learn about technical support.