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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,605 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

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8301 - 8325 of 10,000 Reviews for Technical Support Fundamentals

By Finn H

Oct 7, 2020

Good, I just got very busy with other things towards the end and had to keep pushing the deadline.

By Cristina V

Sep 23, 2020

This course has all the right elements to get you started on being an IT support engineer. Kudos!

By Wang J M

Sep 22, 2020

Engaging and delivers information in bite-sized pieces, making it easy to absorb new info. Thanks!

By Geacomo E C S

Sep 20, 2020

It is a very complete entry level instructions that will help anyone willing to be on th IT world.

By RISHIT D B

Sep 11, 2020

Completed the course and got to learn a lot of new stuff which would help me in my career further.

By Carlos Q

Sep 7, 2020

Excelente curso ya que nos enseña desde los inicios de la computacion hasta como va en el momento.

By August O

Aug 23, 2020

Great introductory to IT Support Specialization! Or even for anyone seeking for general knowledge!

By YI-EN W

Aug 21, 2020

It's fundamental but essential for the modern era where IT is filled with every space in our life.

By Jessica R

Aug 18, 2020

I enjoyed the teaching style, however I wish there was a dictionary area with the tech vocabulary.

By Daron D

Aug 14, 2020

I learned a lot from this course and it help me understand what IT Support means and what they do.

By Ebenezer G

Aug 4, 2020

I am so happy with my progress and what I've learned so far. I hope to complete the other courses.

By wesley j d j r

Aug 2, 2020

Bom curso para quem está começando, dá uma visão geral. Pra quem já fez/faz faculdade é mais facil

By Camila B V

Jul 26, 2020

It's a great course, all the explanations are really clear. I'm really enjoyed taking this course.

By Emmanuel O

Jul 15, 2020

What an important course for the now, so apt and well carefully dealt with it by each facilitator.

By Richard M

Jul 14, 2020

Easy, simple, and flexible. The labs are a bit of a hassle but otherwise the course was fantastic.

By Abhishek

May 24, 2020

Awesome experience of learning with best study material from one of the best teacher in the world.

By Aakash V

May 17, 2020

Great course and learned a lot! All the basics are covered and explained in very efficient manner.

By Keerti S c

May 14, 2020

This course was pretty awesome . I loved every bit of the course . Thanks to google and coursera !

By Robert J D

May 13, 2020

I enjoyed the course overall. It had a lot of relevant information that I could use in the future.

By Ahmed E

May 13, 2020

it was great experience to learn and understand how computer work ,implement software and hardware

By Upahaar G

May 10, 2020

Very informative course covered all aspects of basic knowledge of IT support, recommended for all.

By Marc M M

May 9, 2020

It's a pretty interesting course and I know I would learn more about being a IT support specialist

By allcitybk1

May 5, 2020

I am enjoying challenging myself as well a learning a much needed skill moving towards the future.

By Md S A

May 1, 2020

Didn't expect much but I just surprised about the content made by the creator, so easy to learn...

By David H

Apr 21, 2020

Good intro. A good mix of lecture, writing, and labs. Appreciated the work on soft skills as well.