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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

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9526 - 9550 of 10,000 Reviews for Technical Support Fundamentals

By Avindra S

Sep 4, 2020

All the Instructor are awesome and I liked the hardware and software content very much.

By Simeon H

Aug 31, 2020

Great course and great instructions by some of Google's finest staff from the IT field.

By Vasiliy P

Aug 28, 2020

This was an awesome experience.

I definitely want to move forward with this certificate!

By Omar

Aug 16, 2020

very informative for beginners and even somethings i didn't know as a more advance user

By Ajayi O A

Aug 12, 2020

This is course is too detailed and enough for your to be an entry level IT professional

By SATHESH M E

Aug 7, 2020

very good opportunity to learn something interesting from intelligent people of google.

By MUDIT K

Jul 16, 2020

i highly recommend this course for everyone even if they do not belong tho the it field

By Rosa S

Jul 7, 2020

everything is well explained and the instructors are very clear explaining the program.

By chris v w

Jun 30, 2020

I like this course and see forward to do the rest of it. I really fell in love with IT.

By Mark P

Jun 14, 2020

This course was very informative and fun in taking. I learned so much from this course.

By Anastasia J

May 24, 2020

Great introduction course and great speakers. Excellent start point to the world of IT.

By Abhishek K

May 14, 2020

The course was really very interesting to learn and the content of course was fantastic

By Abhinav M

May 14, 2020

It was an amazing course covering the basics, from which I could learn many new things.

By R P

May 8, 2020

Amazing course!

The labs were very interesting. Eagerly waiting to start the next course

By Dr. S R V

Apr 23, 2020

It was an excellent course and easy to understand course and Instructors were too good.

By Katrina W

Apr 18, 2020

At first I was nervous but looking back, it was straightforward and easy to understand.

By Resnick A

Apr 8, 2020

This is a great course! It definitely sparked me to pursue more courses in the IT field

By Edwin M

Mar 23, 2020

Great beginners course. I'll be taking the additional classes to continue my education!

By Svetoslav B

Feb 17, 2020

Perfect for beginners and for people who need a bit of refreshment on the Fundamentals.

By Nattanan P

Feb 1, 2020

Thank you. This course opens my IT world more. and the instructor is very very cool. :)

By Georgeson T

Oct 30, 2019

A good refresher for seasoned computer users, a good intro for new learners. Go for it.

By Hanwen H

Oct 28, 2019

This course really helps a lot on building my fundemental knowledge toward IT supports.

By Shirvan, Matthew

Oct 26, 2019

First module done, four more to go. Very informative for an entry level IT certificate.

By Ronald M

Oct 17, 2019

Overall a very good course for the fundamentals. It could use a bit of updating though.

By Joe V G

Oct 12, 2019

Loving my learning experience. I am having a great time and look forward to continuing.