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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,605 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

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9701 - 9725 of 10,000 Reviews for Technical Support Fundamentals

By Amy S

Jul 13, 2022

I am very pleased with the course. It kept me engaged and I acquired basic knowledge.

By Joshua M

Jul 8, 2022

Awesome course to really get a feel of how large and different the IT feild really is

By Lutfia E

Jun 28, 2022

I really enjoyed this course! I recommend it to anyone starting out in IT. Brilliant.

By Beast G K

Jun 20, 2022

Pretty good course and not bad on the details. Helped me recall all of my old skills.

By Alex

Jun 13, 2022

I really enjoyed the course! I am really excited to see what I'm going to learn next!

By ALAFE T E

Jun 13, 2022

This course is well explanatory and major aspects of Technical Support was explained.

By Daniele B

May 29, 2022

beautiful course, especially for those like me who had no experience in this sector .

By Yuri G

Mar 29, 2022

This course is very helpful I learned a lot of thing about the fundamentals of an IT.

By Noma D

Mar 23, 2022

Great course, content and labs. I really enjoyed learning and found it easy to do so.

By Antonio V

Mar 10, 2022

Thank you very much for the opportunity to learn this Technical Support Fundamentals.

By Ojonuba O

Mar 4, 2022

Great and well detailed course with excellent training to get started in the It field

By JAVIER E E L

Feb 24, 2022

Excelente, el contenido es muy acorde a lo que se necesita para trabajar en el medio.

By mhyoung357

Feb 13, 2022

Very exciting courses, not boring, no prolonged talking!! Love, Love, Love the Labs!!

By Deleted A

Feb 3, 2022

It's super exciting and interesting, even if you don't necessarily want to go to IT.

By David B

Jan 31, 2022

This is very informative but you get a clear understand of the basic things people do

By Cris G

Jan 28, 2022

Great Stuff - The technical advancement material on the web - I've looked all around!

By Mohamed M A

Jan 24, 2022

This high-quality technical content and facilitation are amazing. Thank you, Coursera

By Francisco L

Jan 19, 2022

A good introduction and base knowledge, great and clear animation easy to understand.

By Dinbandhu S

Dec 28, 2021

That was a good course I learned lots of IT fundamentals and other IT-related things.

By Crystal I

Dec 25, 2021

There are more sessions to complete this certification, but so far it has been great.

By Muhammad A

Dec 21, 2021

it was wonderfull experinces i learned alot of new things . thank you for this course

By El J P

Dec 15, 2021

A nice overall introduction to IT support. Should be complemented with other courses

By Blade Z

Oct 11, 2021

This course is great for a starter in the field. Looking forward to the next course.

By Tien H D

Sep 28, 2021

a very helpful course for me to start changing my career! Thank you Google & Coursera

By Adiya O

Sep 23, 2021

This course was very informative and stuctured in a way that made it comprehendable.