About this course: By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Created by: University of Pennsylvania
Taught by: Dr. Aviva Legatt, Affiliated Faculty
Organizational Dynamics
Taught by: Derek Newberry, Ph.D., Lecturer
Organizational Dynamics
| Basic Info |
Course 3 of 5 in the
Culture-Driven Team Building Specialization.
|
| Level | Beginner |
| Commitment | 4 weeks of study, 2-4 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Promoting Diversity in the Workplace
This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm thes...
8 videos, 2 readings
Graded: Module 1 Quiz
Graded: Module 1 Assignment
WEEK 2
Team Diversity Basics
In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
14 videos, 4 readings
Graded: Module 2 Quiz
Graded: Module 2 peer-review
WEEK 3
Managing Conflict
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to...
8 videos, 2 readings
Graded: Module 3 Quiz
Graded: Module 3 peer-review
WEEK 4
Diversity Case Study
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesse...
9 videos, 1 reading
Graded: Module 4 Quiz
Graded: Module 4 Assignment
FAQs
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Coursework
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University of Pennsylvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
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it helped me to remember the importance of diversity. Many times we tend to prefer teams with less diversity just because it is easier to manage. This course is a good reminder of what should be done