By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Este curso forma parte de Programa Especializado - Culture-Driven Team Building
ofrecido por
Programa Especializado - Culture-Driven Team BuildingUniversidad de PensilvaniaAcerca de este Curso
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Resultados profesionales del estudiante
50%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 3 de 5 en
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 14 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
Resultados profesionales del estudiante
50%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Curso 3 de 5 en
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 14 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
ofrecido por
Universidad de Pensilvania
The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies.
Programa - Qué aprenderás en este curso
3 horas para completar
Promoting Diversity in the Workplace
This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.
3 horas para completar
8 videos (Total 54 minutos), 2 lecturas, 2 cuestionarios
8 videos
The Hidden Diversity Problem3m
Promoting Diversity3m
Managing Rewards Systems4m
Managing Personal Bias4m
Being A Good Ally4m
Interview with Arjun Shankar10m
Interview with Stanford Thompson21m
2 lecturas
How to Manage Cultural Differences in Global Teams (“4 minute read”)10m
Fostering Innovation Through a Diverse Workforce10m
1 ejercicio de práctica
Module 1 Quiz10m
4 horas para completar
Team Diversity Basics
In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
4 horas para completar
14 videos (Total 59 minutos), 4 lecturas, 2 cuestionarios
14 videos
Diversity Matters and So Do Our Biases4m
Intro of Torian Richardson3m
Diversity and Inclusion Issues on International Teams3m
Strategies for Adapting to a New Team Culture2m
Cases of Strategic Focus on Diversity and Inclusion3m
Addressing a Critical Situation of Bias2m
Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2m
Interview with Andrés Castro Samayoa4m
Interview with Ann Tiao13m
Intro of Harvey Floyd II1m
Strategies for Reducing Bias5m
Questions that Help You Create a Diverse and Inclusive Team4m
Frameworks for Managing Difficult Conversations4m
4 lecturas
Social Identity Theory10m
Examples of Microaggressions10m
Andrés Castro Samayoa Biography10m
Harvey Floyd II Biography10m
1 ejercicio de práctica
Module 2 Quiz10m
4 horas para completar
Managing Conflict
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
4 horas para completar
8 videos (Total 55 minutos), 2 lecturas, 2 cuestionarios
8 videos
Why Conflicts Occur5m
Conflict Types and Origins5m
Addressing Representational Gaps5m
Conflict Resolution Strategies6m
Addressing Oppression-Based Conflict5m
Interview with Marybeth Gasman22m
M3 Recap1m
2 lecturas
5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10m
Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10m
1 ejercicio de práctica
Module 3 Quiz16m
3 horas para completar
Diversity Case Study
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
3 horas para completar
9 videos (Total 50 minutos), 2 lecturas, 2 cuestionarios
9 videos
High Performance on Diverse Teams2m
Creating Inclusion Through Participation4m
Nike Introduction3m
Nike Goals3m
Nike Roles2m
Nike Norms2m
Interview with Jacqui Barton23m
M4 Recap1m
2 lecturas
Nike's recent diversity challenge10m
Global Leadership: Working Across Borders10m
1 ejercicio de práctica
Module 4 Quiz14m
Revisiones
Principales revisiones sobre OPTIMIZING DIVERSITY ON TEAMS
por DM30 de abr. de 2017
it helped me to remember the importance of diversity. Many times we tend to prefer teams with less diversity just because it is easier to manage. This course is a good reminder of what should be done
por VP14 de abr. de 2020
The course is very well designed and presented. It is very impressive and helpful that all real life examples are discussed in the coursework and interviews.
por BO2 de may. de 2018
Interesting course with various examples of how to build diverse and inclusive teams.
por DR16 de jun. de 2019
Learning about micro-aggressions changed my life - personally and professio
Acerca de Programa especializado: Culture-Driven Team Building
Master the strategies and tools that enable you to form, join and lead teams more effectively.
In this five-course specialization, you learn how to:
· Recognize aspects of team culture
· Draw out the collective wisdom of diverse teams
· Handle conflict
· Establish common ground rules
· Maximize team performance
· Create a team culture of continuous learning
The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Cuál es la política de reembolsos?
Si estás suscrito, obtienes una prueba gratis de 7 días, que podrás cancelar cuando desees sin ningún tipo de penalidad. Una vez transcurrido ese tiempo, no realizamos reembolsos. No obstante, puedes cancelar tu suscripción cuando quieras. Consulta nuestra política completa de reembolsos.
¿Hay ayuda económica disponible?
Sí, Coursera ofrece ayuda económica a los estudiantes que no pueden pagar la tarifa. Solicítala haciendo clic en el enlace de Ayuda económica que está debajo del botón “Inscribirse” a la izquierda. Se te pedirá que completes una solicitud. Recibirás una notificación en caso de que se apruebe. Deberás completar este paso para cada uno de los cursos que forman parte del Programa especializado, incluido el proyecto final. Obtén más información.
¿Recibiré crédito universitario por completar el Curso?
Este Curso no otorga crédito universitario, pero algunas universidades pueden aceptar los Certificados del curso para obtener crédito. Consulta con tu institución para obtener más información. Los Títulos en línea y los Certificados Mastertrack™ de Coursera brindan la oportunidad de obtener créditos universitarios.
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