Este curso forma parte de Programa Especializado - Business English
Business English: Management and Leadership
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Acerca de este Curso
4.8
186 ratings
Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for
• Recruiting and training a professional team to work together with integrity and respect
• Managing and participating in well-organized meetings
• Making telephone conferences more efficient
• Writing professional emails that are easy to read
The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.
Habilidades que obtendrás
English LanguageWritingManagementCommunicationEmailingMeeting
Programa - Qué aprenderás en este curso
1
Sección
Staffing and Hiring Decisions
In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.
7 videos (Total: 43 min), 4 readings, 8 quizzes
7 videos
1.1 I Need To Get My Team Together2m
1.3 Direct and Indirect Approaches8m
1.5 More on the Indirect Approach7m
1.8 Summarizing Basics5m
1.12 Making Direct and Indirect Requests7m
1.14 Week 1 Review9m
4 lecturas
1.2 Vocabulary Preview: Staffing and Hiring10m
1.6 Example: An Indirect Message10m
1.10 "Hire Smarter, Work Better"10m
1.15 Quizlet Vocabulary Practice: Staffing and Hiring10m
6 ejercicios de práctica
1.4 Direct and Indirect Approaches10m
1.7 The Indirect Approach16m
1.9 Summarizing Basics6m
1.11 Hire Smarter, Work Better Summary4m
1.13 Making Direct and Indirect Requests10m
1.16 Week 1 Test30m
2
Sección
Meeting Management
Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.
6 videos (Total: 41 min), 6 readings, 7 quizzes
6 videos
2.3 Effective Meeting Practices8m
2.6 Conference Calling4m
2.8 Future Tense Contractions5m
2.12 Writing Effective Summaries7m
2.14 Week 2 Review9m
6 lecturas
2.2 Vocabulary Preview: Meeting Management10m
2.4 Example: Agenda10m
2.10 The Future of Meetings10m
2.15 Quizlet Vocabulary Practice: Meeting Management10m
"A Conference Call in Real Life" - satire10m
Global Meeting Planner10m
6 ejercicios de práctica
2.5 Effective Meeting Practices18m
2.7 Conference Calling Strategies6m
2.9 Future Tense Contractions8m
2.11 Future of Meetings2m
2.13 Writing Effective Summaries8m
2.16 Week 2 Test30m
3
Sección
Leading and Teaming
Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.
6 videos (Total: 38 min), 7 readings, 6 quizzes
6 videos
3.3 Handling Interruptions8m
3.5 Conference Calling Tips for the Non-Native Speaker3m
3.7 Phrases to interrupt/Hold the floor5m
3.11 Infinitives and Gerunds8m
3.13 Week 3 Review6m
7 lecturas
3.2 Vocabulary Preview: Leading and Teaming10m
3.4 Amy Cuddy's TED Talk on "Power Posing"10m
3.9 Even More Phrases for Interruption and Clarification10m
3.14 Quizlet Vocabulary Practice: Leading and Teaming10m
The Lewis Model of Cultural Norms10m
Hofstede's Cultural Comparison Tool10m
Directions for Submitting Video/Audio10m
5 ejercicios de práctica
3.6 Communication Lesson Review14m
3.8 Phrases to interrupt/Ask for clarification6m
3.10 More Phrases for Interruption and Clarification4m
3.12 Infinitives and Gerunds8m
3.15 Week 3 Test26m
4
Sección
Planning, Organizing, and Delegating
Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.
7 videos (Total: 54 min), 5 readings, 7 quizzes
7 videos
4.3 Writing Effective Emails9m
4.5 Communicating Status Reports7m
4.8 Business Communication/Concise Language8m
4.12 Reading Numbers13m
4.14 Week 4 Review: Part 16m
4.15 Week 4 Review: Part 25m
5 lecturas
4.2 Vocabulary Preview: Planning, Organizing & Delegating10m
4.6 Example: Status Report10m
4.10 Business Writing Tips-Changing Nouns to Verbs10m
4.16 Incomplete Status Report10m
4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating10m
6 ejercicios de práctica
4.4 Writing Effective Emails16m
4.7 Communicating Status Reports10m
4.9 Business Communication/Concise Language8m
4.11 Changing Nouns to Verbs2m
4.13 Reading Numbers8m
4.18 Week 4 Test30m
4.8
Principales revisiones
por MA•Jun 10th 2017
One of the most amazing courses I have attended on Coursera so far. The instructors have done a spectacular job. Thanks Coursera and mentors!
por AK•Feb 26th 2018
Thank you for all the lectures from ASU. The course gave me new knowledge and information in English Business. Thanks a lot!
Instructores
Wanda Huber
International EducatorArizona State University Global Launch
Andrea Mürau Haraway
International EducatorArizona State University, Global Launch
Jenny Young
International EducatorArizona State University Global Launch
Acerca de Arizona State University
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
Acerca del programa especializado Business English
This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas.
Preguntas Frecuentes
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
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