About this course: Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for • Recruiting and training a professional team to work together with integrity and respect • Managing and participating in well-organized meetings • Making telephone conferences more efficient • Writing professional emails that are easy to read The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.

Created by: Arizona State University

Taught by: Wanda Huber, International Educator
Arizona State University Global Launch
Taught by: Andrea Mürau Haraway, International Educator
Arizona State University, Global Launch
Taught by: Jenny Young, International Educator
Arizona State University Global Launch

Basic Info	Course 1 of 4 in the Business English Specialization.
Level	Intermediate
Commitment	6 weeks of study, 1-2 hours per week
Language	English, Subtitles: Spanish
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.6 stars Average User Rating 4.6See what learners said

Syllabus

WEEK 1

Staffing and Hiring Decisions

In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by ana...

7 videos, 4 readings, 5 practice quizzes

Graded: 1.16 Week 1 Test

WEEK 2

Meeting Management

Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have...

6 videos, 6 readings, 5 practice quizzes

Graded: 2.16 Week 2 Test

WEEK 3

Leading and Teaming

Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.

6 videos, 7 readings, 4 practice quizzes

Graded: 3.15 Week 3 Test

WEEK 4

Planning, Organizing, and Delegating

Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing thi...

7 videos, 5 readings, 5 practice quizzes

Graded: 4.18 Week 4 Test

WEEK 5

Managing and Coaching

Facilitating employee success is a management skill that can be even more challenging when communicating in a second language. After completing Managing and Coaching, you’ll be able to recognize the importance of active listening, use key phrases and language...

6 videos, 4 readings, 5 practice quizzes

Graded: 5.16 Week 5 Test

WEEK 6

Review

This module will help you to complete the panel discussion successfully.

2 videos, 1 reading

Graded: 6.3 Final Examination

FAQs

How It Works

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators

Arizona State University

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.

Pricing

	Audit	Purchase Course
Access to course materials	Available	Available
Access to graded materials	Not available	Available
Receive a final grade	Not available	Available
Earn a shareable Course Certificate	Not available	Available

Ratings and Reviews

Rated 4.6 out of 5 of 67 ratings

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Good Course.

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One of the most amazing courses I have attended on Coursera so far. The instructors have done a spectacular job. Thanks Coursera and mentors!

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Business English: Management and Leadership

Business English: Management and Leadership

Business English: Management and Leadership