Very good

excellent

E​xcelent

Excellent

very nice

Excellent

EXCELLENT

Perfect

THANKS

THANKS

Great

Great

Nice

good

thnx

good

Good

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.

V

I thought the course lectures were full of great content, concisely delivered and interesting to follow. I could not give the course 5 stars because none of the questions in discussion forums were answered by teaching or support staff nor were any assignments reviewed. There were also a few links in the resource section that needed to be updated due to broken links. As an introduction to the subject of quality improvement I would recommend the course to others but unfortunately you will not get an idea of how well you have absorbed the material due to lack of feedback / course support.

This was an insightful course. The depth of knowledge, the flow of information and are well presented and the new resources acquired with the diverse books mentioned especially in Leadership (Learning Organization, Strengths-based leadership). The measures and measurements were new to me as well as the different models of culture change which I see as applicable to the industries that I have worked in. Thank you for this bite, I am excited to learn more on leadership, quality and safety.

Really feel proud be a part of such an enlightening course, didn't expect to gain so much initially but it's commendable to see how instructors framed the much less discussed topic in simplest way possible. It holds importance especially for someone like me coming from a region where we lack this culture of quality and safety, and a setting where accountability is questioned. Thanks a lot !!

This course attended to my needs to have a comprehensive overview of the process of developing a quality health care environment where I work. It accomplished that task and spurred further studies, purchasing books and pursuing other courses that will provide more detail an knowledge necessary to apply the concepts and ideas successfully.

Thank you! GWU and Coursera!

It was wonderful learning experience. It started from science of safety to leadership in the healthcare. Concepts of Just Culture, Culture of Safety and Quality, Leadership in Healthcare, Change Models, PDSA Model and other tool and processes for Quality Improvements are excellently explained by the instructors. Glad that i chose this course.