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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

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7976 - 8000 of 10,000 Reviews for Technical Support Fundamentals

By George

Apr 4, 2024

Excellent literature and you teach the information needed very well, i enjoyed the first certificate!

By Stephen O

Feb 29, 2024

I am so happy taking this course after 22 years that I'd love to take this part but here I am today,

By Kaveesha W

Feb 14, 2024

This course helped me a lot to understand the fundamentals of IT support and define my future career.

By Zegeye S

Feb 4, 2024

it's amazing tnx for Google and Coursera it's more than setting in the class. easy and understandable

By Joseph A

Oct 17, 2023

I love this course it allow me to work while making me marketable. I plan on starting my own company.

By Freddy G

Sep 12, 2023

Great Course with great information and details for anyone that is starting a career with IT Support.

By Hrithik P

Jul 29, 2023

The technical support fundamental was really helpful to make me understand the basic of IT knowledge.

By Korey K

Jul 10, 2023

it taught me all the fundamentals and gives me confidence to keep pushing towards my goal. Thank you!

By Yosef D A

Apr 18, 2023

I found it interesting. All topics and virtual labs are to the point and quite relevant in the field.

By Chioma O

Mar 13, 2023

This is an interesting course for a beginner, it's a much needed course to pursue in the field of IT.

By France B

Jan 18, 2023

This course made the difference between me getting into IT and not getting into IT: it's that simple.

By Deanna B

Dec 22, 2022

This course was helpful and challenging! I would recommend this course to anyone that is interested.

By Troy W

Oct 8, 2022

Good, concise information. Quick way to learn the basics and to see if you're up for learning more.

By Frank A

Sep 3, 2022

I have learn a great deal from this course. I wish to advance my expertise and put them to practice.

By Arshia K

Aug 24, 2022

This course was the best course for me. I am truly grateful to everyone who worked hard to produce it

By Nkosiphendule s

Aug 16, 2022

The course covers every basic detail of IT Support

I really injoy the videos and the practise test

By Jaime P

Aug 1, 2022

Great course, I learned so much about computer in general, and looking forward for the next courses!!

By Suzy c

Jul 30, 2022

Easy to learn and Understand! i really enojoyed learning from differnet people and in different ways!

By Nehal P

Jul 21, 2022

This is Very Interesting in Useful Learning Course who want to start up their carrer in IT Industry.

By Chris K

Jul 13, 2022

I am so excited to learn and learn. This has been a very informative and practical course. Thank you!

By Devon M

Jul 8, 2022

Fantastic teaching style. I'm really happy with the rate at which I am able to learn via this course.

By Arthur M

Jul 2, 2022

Thank you Google for producing an excellent IT course to help train people in Information Technology!

By Dakota M

Jun 17, 2022

Very helpful! Includes lots of beginner information that is crucial for your career. Highly recommend

By Edu I

Jun 16, 2022

Em uma palavra EXCELENTE, Este é um dos melhores cursos online que alguma vez fiz parabens ao google

By Amany M

May 29, 2022

This course is very useful, smooth style, excellent explanation, really great, I learned a lot so far