How do consumers see your brand relative to your competitors? How should a new product be positioned when it’s launched? Which customer segments are most interested in our current offerings? For these questions and many others, surveys remain the tried and true method for gaining marketing insights. From one-off customer satisfaction surveys to brand tracking surveys that are administered on a continuous basis, they provide the information that marketers need to understand how their products, services and brands are seen by consumers. In Analytic Methods for Survey Data, learners will become familiar with established statistical methods for converting survey responses to insights that can support marketing decisions. Techniques discussed include factor analytics, cluster analysis, discriminant analysis and multi-dimensional scaling. These techniques are presented within the STP (Segmentation, Positioning, Targeting) Framework, enabling learners to apply the analytic techniques to develop a marketing strategy. It is recommended that you complete the Meaningful Marketing Insights course offered by Coursera before taking this course.
Este curso forma parte de Programa especializado: Foundations of Marketing Analytics
Ofrecido Por
Acerca de este Curso
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negocios¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosOfrecido por
Programa - Qué aprenderás en este curso
Introduction to Factor Analysis
Implementing Factor Analysis
Customer Segmentation
Perceptual Maps
Reseñas
- 5 stars61,76 %
- 4 stars26,47 %
- 3 stars10,78 %
- 1 star0,98 %
Principales reseñas sobre SURVEY ANALYSIS TO GAIN MARKETING INSIGHTS
Great course, with a much broader content than reflected in the title, allowing to gain insight by using regression analysis of survey data.
This course if very useful for Business and Entrepreneurs
Recommended course! Information provided straight to the point.
awesome course, great instructor. very happy i took it.
Acerca de Programa especializado: Foundations of Marketing Analytics

Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si me suscribo a este Programa especializado?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Estudiante.