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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,732 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

WF

Nov 9, 2021

This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.

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6201 - 6225 of 10,000 Reviews for Technical Support Fundamentals

By George i

Apr 23, 2018

Thanks for Coursera and Syrian youth assembly to give me the opportunity to participate in this program ,

Highly appreciated !

By Gayatri V

Apr 17, 2018

This course really awesome in giving the foundation knowledge. Instructors are really great in explaining . Thank You Google

By Nikki A

Mar 11, 2018

It is a refresher to those who has been working in IT and a good beginner course to those who haven't worked in IT yesterday.

By Chrystal L C

Feb 9, 2018

What a fun experience learning I.T. The videos were of great quality and the courses were easy to follow.

Thank you, Google!

By Deleted A

Jan 18, 2018

It's been great so far! Can't wait until tomorrow to dive into my next course, & thanks Google for the education opportunity.

By Raj K

Feb 24, 2024

finally I have completed my Technical support fundamentals course with the help of coursera's team and teachers thanks a lot

By Wayne M

Jan 21, 2024

I found this very insightful, and a great stepping stone into the world of IT. I for one can hardly wait to dive in further!

By Daniel R

Nov 6, 2023

This course prepares those who are seeking to learn how to troubleshoot and understand the basics of information technology.

By Ivar K

Jul 30, 2023

A bit slow for me time to time, but fortunately there is a choice to increase the speed, so I did it in 1.25 and 1.5 either.

By Andreea U

Jul 28, 2023

Thank you for this opportunity! Through this course I finally had the chance to make the first steps in IT field. Thank you!

By Nothing i t W

Jul 2, 2023

The explanations are easy to understand, short, concise, and clear. The curriculum or path given is also good and sequenced.

By Hélvio B

May 18, 2023

This is a high quality course: up-to-date contents, interactive, very practical to enable the technician for the job market.

By Jideofor O O (

Apr 13, 2023

I am glad i had to go through this route in becoming an IT SUPPORT SPECAILIST, the instructors are great and very inspiring.

By kumar s

Feb 20, 2023

The tutors were great and teaching us in details, literally where anyone who takes up the course will understand everything.

By Josie W

Jan 25, 2023

A wonderful course filled with the basics of computer technology and especially useful to those looking for an I.T position.

By Anthony R

Oct 12, 2022

Extremely beginner friendly, great way to learn about the field for someone who has not done more than browse the internet!

By RANWALALU M C S B

Oct 5, 2022

It was really good and helped me a lot to get in the IT thing in to my mind. The lectures were really inspiring. Thank you.

By Katarzyna J B

Sep 14, 2022

A great intro! It really helped me build a strong foundation in different parts of IT, and I cannot wait to dive into more.

By Bakilis N

Jul 24, 2022

The course has so much useful informations and trainings about IT even if it is at the beginning,curious to know further...

By Renee H

May 18, 2022

This was a very interesting start to this course. The information was not hard to understand even for begginers. Great job!

By Siraj E A

Apr 11, 2022

it was fun do take the course actully it was easy for me becaause i already know those information but i neeeded the cert.

By Matthew w C

Mar 22, 2022

The video presentations are clear and precise and well done. Course material was well put together and was easily explained.

By Robinson R

Sep 4, 2021

Very systematic instructions by Google Professionals. I gained a lot. I Recommend this course. Thank you Corsera and Google.

By Jennel K

Sep 1, 2021

I was a great learning experience as i acquire knowledge ,now that i have a better understanding of information technology.

By Mohamed A

Jul 19, 2021

This course is so good for the people with no previos knowledge in the field, and also is so fun for people with knowledge!