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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6101 - 6125 of 10,000 Reviews for Technical Support Fundamentals

By Chinagorom M N

Jun 1, 2021

I have really learned a lot; I have found something quite interesting to pursue and I'm really ready to learn more. Thank you.

By David A G

May 17, 2021

Great course at teaching fundamentals and computer concepts with IT professionals interactive videos with nice review quizzes.

By Jorge A R C

Mar 26, 2021

Excelente contenido del curso, facil para quienes comienzan y entendible para quienes ya tenemos algo de tiempo en la carrera.

By Dzifa A

Mar 17, 2021

Technical Support Fundamentals has opened my eyes to the numerous opportunities in IT. And I'm ready to pursue a career in IT.

By Derwi R N

Mar 12, 2021

I am very happy to be able to study the Technical Support Fundamentals course because the material explained is very detailed.

By Marcel O

Mar 1, 2021

I am grateful to have taken this course. the course contents are easy to understand and the educators are so great! Thank you!

By Akshay K

Feb 17, 2021

It was so amazing learning from Coursera. All things are easy setup and I really gained so much of knowledge from this course.

By Harsh K

Jan 31, 2021

really great lectures for a person looking to get knowledge about computer and its working from the scrap to its basic levels.

By betty l

Jan 23, 2021

as a person with no IT history, and coming from the fitness background. It was relatively easy to grasp thee ideas and topics.

By ACHU J A

Jan 21, 2021

Great course for beginners. Not too difficult to understand. Students need to work extra hard to understand some of the areas,

By Madan L

Jan 10, 2021

This course was incredibly amazing designed by great technology enthusiasts. It was helpful for beginners as well for experts.

By Uchechi E

Jan 8, 2021

As a novice in IT, the videos and especially the hands on project increased my hunger to know more about IT. I really love it.

By José R

Jan 5, 2021

Excelente pude aprender muchas cosas que no sabia y ponerlas en practica ya que me faltaba un recordatorio sobre lo aprendido.

By Mamadou D

Dec 26, 2020

Very good and detailed courses .Easy to understand and the presenter's showed knowledge and dedication they are very inspiring

By Alfredo G J

Dec 25, 2020

Very interesting coursework and use of the very basic functions of Information Technology in a way that is easy to comprehend.

By Michael J

Dec 23, 2020

The Google IT program is very good and I would encourage other persons to get involve because it would be beneficial for them.

By Jewell G

Nov 10, 2020

I enjoyed all of the content of Technical Support Fundamentals. I have a sense of accomplishment and motivated to learn more.

By dennie a

Oct 31, 2020

This is a good course for both beginners, and and those who want to get back into IT, but need their skills updated/refreshed.

By Aziza C

Oct 29, 2020

A good beginner course, but a little out of date. It corrects the information but it is a bit tedious getting the corrections.

By Manuel A S A

Oct 22, 2020

Gracias a esta curso pude comprender el gran alcance que tiene esta área y que de cierta manera no estaba viendo como tal así.

By Dennis N

Oct 13, 2020

it help you to get to know how the computer work, understand the computer component and all you need to start IT Support role.

By Josue C

Oct 10, 2020

This was completely enjoyable. It was direct and to the point. The layout was great.

Great Job in putting this course together.

By Rajvee S

Oct 5, 2020

The introduction course was well laid out and they had step by step instructions to help our life easier to complete the tasks

By Luiz H B R

Aug 20, 2020

Perfeito para iniciantes em TI. Mesmo sabendo alguns dos conceitos, pude aprender, relembrar e reforçar o que já tinha comigo.

By Adan N

Jul 17, 2020

This course was very good and it gave me a very good basic understanding of tech support fundamentals. I found it very useful.